Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through user-friendly 'Buy One Get One' offers and free gift promotions. Its seamless integration with Shopify and compatibility with custom websites is also valued. The responsive and problem-solving customer support team is highly praised. Merchants describe it as a potent marketing tool, especially for promoting slow-selling items and automatically adding free gifts to carts based on conditions.

December 16, 2015

Brilliant App. Fits the bill perfectly when wanting to add 'Buy X and get Y free' functionality into the website.

Kudos to the customer care staff and developers as well for swift work. Very happy with the choice :)

Tzikal Beauty Group Inc
United States
Over 4 years using the app
October 4, 2018

Was a little confusing when first installed, but awesome and really quick responses from the team! They will be on it before you know it

The Panic Room
Over 1 year using the app
March 12, 2019

Great app! Super easy to use. The secomapp team handled the liquid installation for us, and they had it done within about 12 hours.

Hidrate Inc
United States
About 1 year using the app
July 13, 2015

We use this app for weekly free gifts on purchases over a certain amount. It works well and we are able to schedule the free gifts ahead of time. There have been a couple instances where the app seemed to glitch and not provide the free gift but customer support usually responds within 24 hours.

United States
About 4 years using the app
May 28, 2021

这个小程序很麻烦, 很复杂 , 自己操作很久没弄成功 , 但是客服Trix 很好 ,很耐心 , 帮助我解决了问题 ,如果没有客服, 我可能就放弃使用这个插件了 0000000000000000000000

United States
28 days using the app
Secomapp replied June 3, 2021


We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.

Best regards,
Free Gifts - Customer Support Team.

November 17, 2016

Support is great! App works well and works great with multiple Promos at the same time. Only reason for not 4 stars - would love the ability to run promos for buy x get y for specific dollar value.

Calendar Club
Over 2 years using the app
Edited December 1, 2017

Nicolas is a star. Prompt response from customer service. Query resolved!

Headphone Zone
Over 2 years using the app
November 27, 2018

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

CherryAffairs Singapore
11 months using the app
January 24, 2018

Great app with a few idiosyncrasies, but an absolutely fantastic support staff.

Cpe Systems
Over 1 year using the app
Edited July 31, 2018

Great support and awesome apps! Tried many other same apps before, it's either slow response from the developer or complicated or not functioning.

This app works so far and strongly recommend!

Over 1 year using the app