BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,506)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer experiences with promotions like Buy-One-Get-One. It features a user-friendly interface, easy setup, and seamless Shopify integration. The real-time analytics and automated processes support various sales strategies, while the responsive customer support team provides personalized assistance. Merchants appreciate its reliability and compatibility with store themes.

Edited July 31, 2018

Great support and awesome apps! Tried many other same apps before, it's either slow response from the developer or complicated or not functioning.

This app works so far and strongly recommend!

Uniqso2
Malaysia
Over 1 year using the app
Edited September 5, 2016

had a few hiccups.. but they were very quick at resolving the issues!
easy to use! thanks!

Simplifi Fabric
Canada
About 1 year using the app
January 2, 2024

The updated version of the app is easier to navigate and use. We could create a myriad of offers on our site. The only downside is that it is not compatible with POS yet.

Moreover, had great and prompt support from the team especially Anne & Ellie whenever there is an error or question.

Porcelain Skin
Singapore
About 1 year using the app
March 12, 2019

Great app! Super easy to use. The secomapp team handled the liquid installation for us, and they had it done within about 12 hours.

Hidrate Inc
United States
About 1 year using the app
May 11, 2021

Amazing support! Their team has guided us throughout the whole installation process. There's quite a lot that has to be done through their support team though.

kanmultiple
Philippines
About 1 year using the app
Secomapp replied May 12, 2021

Dear Kanmultiple,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you with your other stores, too!

Best regards,
Sam
Free Gifts - Customer Support Team.

July 9, 2019

The app was a little clunky to get started, but the support team were great at getting us sorted and also fixing my user error issues straight away. The app did exactly what we needed, with bonus add-ons.

WalknTalk
Australia
About 1 year using the app
October 26, 2016

it took a little bit to get this working properly, (as we needed it) but it seem to be going good now.
support was delayed by time zones but helped us a lot.

Petland 2
Canada
About 1 year using the app
June 30, 2021

This is my favourite free gifts app! I don't love that the install requires code changes in so many places of my theme, or that each time I click 'APPLY' it re-installs the gift code in a place that I don't want it installed, but other than that it is quite robust and reliable and makes it easy for my customers to opt into their gifts. Thanks.

Woohoo Body + Happy Skincare
Australia
About 1 year using the app
Secomapp replied July 1, 2021

Dear Woohoo Body + Happy Skincare,

We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

November 21, 2022

Great app! It is a little confusing at first but David and Louis are always on the app's chat box to help resolve any issues immediately. Highly recommended!

ANÈIRA Jewellery
United Kingdom
12 months using the app
Secomapp replied November 22, 2022

Good day ANÈIRA Jewellery,

Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.

If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!

Best regards,
Hannah
Free Gifts - Customer Support Team.

Edited February 20, 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
United States
11 months using the app
Secomapp replied March 11, 2021

Thank you for leaving us a review! Robert will definitely be very happy to read your review!