Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer shopping experiences through special offers and free gifts. It's praised for its seamless integration, user-friendly interface, and quick setup. The support team is noted for their responsiveness and expertise. Merchants appreciate the app's impact on increasing average order values and reducing abandoned cart rates. It's also valued for its flawless operation with numerous products, customization options, and immediate response via live chat.

July 27, 2023

Dave was super helpful with my 'operator' errors :). App works great! Thank you for the prompt and courteous assistance!

Qontevo
United States
About 2 months using the app
Secomapp replied August 14, 2023

Hello Qontevo,

We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David is so grateful for your review and is delighted to be of assistance.

Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!

Best wishes!
Hannah
BOGOS - Customer Service Team

September 17, 2023

Customer support was so helpful , did everything I needed for my store so quickly.

RainDream
United Kingdom
5 days using the app
May 13, 2023

The support from these guys is awesome. I had one minor question and they were on top of it really fast, and helped get my offer set up correctly. I have used this app several times (I create a lot of ecommerce sites) and they have always been so easy to work with and the app works exactly as I need it to. Highly recommend using this app for promo deals!

BACK-YARD Southern Style Seasoning
United States
About 10 hours using the app
Secomapp replied May 16, 2023

Hope you are having a wonderful day BACK-YARD Southern Style Seasoning,

We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any assistance at all, please contact us by live chat or email at support@secomapp.com. We are always there if you need us!

All the best!
Hannah
Free Gifts - Customer Support Team.

November 12, 2023

super snel en vriendelijk alles in orde gemaakt!

Avalia
Belgium
21 days using the app
June 26, 2023

I recommend this app! because they give me a really good service ! Anna gave me a lot of help with my problems! :)

lightime
Israel
6 days using the app
Secomapp replied July 2, 2023

Dear lightime,

We are so glad to hear that our app could make you satisfied! Thanks to your support, we would work tirelessly to improve our app and develop more features for our precious customers.

May you have any further questions, please feel free to contact us via live chat or email us at support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

September 11, 2023

Great app and customer support team!

Natural Elements Massage
Canada
Over 1 year using the app
September 1, 2023

I love their product! It helped increase my AOV and conversion rate so much with such a simple plugin! Customer support is excellent! This is the best shopify app i've ever used as far as increasing conversion rates go!

Curve Cream
United States
About 15 hours using the app
September 1, 2023

App is great as it is, but the support team is what makes it extra great. Totally recommended.

Dermatología Estoril
Chile
10 days using the app
November 12, 2023

Assistenza di alta qualità! Complimenti alla signora Mina per il supporto in chat, è stata super disponibile. Ha risolto un problema abbastanza complesso e si è presa cura di tutto a 360 gradi

luxillashop™
Italy
2 days using the app
July 17, 2023

The customer service is amazing. Anne and Louis helped me out and took care of the small issue I had with my theme. Everything looks good to go, and I am looking forward to the increased sales.

TinyHouseEssentials
United States
1 day using the app
Secomapp replied August 14, 2023

Good day TinyHouseEssentials!

Sincerely, thank you for such a wonderful review! Anne and Louis will be delighted to read your review, which is full of praise. Our staff will work even harder to bring better features and services if you continue to support us.

You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at support@secomapp.com. We look forward to speaking with you!

Thank you and best wishes,
Hannah
BOGOS - Customer Service Team