Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer shopping experiences through special offers and free gifts. It's praised for its seamless integration, user-friendly interface, and quick setup. The support team is noted for their responsiveness and expertise. Merchants appreciate the app's impact on increasing average order values and reducing abandoned cart rates. It's also valued for its flawless operation with numerous products, customization options, and immediate response via live chat.

November 3, 2022

I installed to see if it fitted my needs, but it didn't. This is fine, can't always be a good match. But after uninstalling the app my theme is still completely trashed with their files en liquid includes. Ridiculous!

Warmpies
Netherlands
22 minutes using the app
Secomapp replied November 3, 2022

***Updated Nov 4, 2022
Hi Warmpies,

It's a pity that we haven't gotten your response since yesterday. Our team is all waiting for the theme to be sent so we can assist you in removing the code and send it back to you. Could you help us with that?
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Hi Warmpies,

I'm really sorry for the inconvenience you have encountered. Our team has just sent you an email with ticket #129089 to help you remove the liquid files. Could you help us check your mailbox?

July 14, 2016

You should not register this app as having a "free trial" when you want me to authorize a credit card payment prior to the trial beginning.

Black Market Vapors
Canada
22 minutes using the app
Secomapp replied July 15, 2019

We are sorry for this inconvenience. Because it is a format for all paid apps on Shopify despite within the trial time, we have no way to change it. Don't worry! Even when you click to Approve charge, you will not be charged right away and really have 14 trial days to test and remove it without charge. Please write to us at support@secomapp.com for more free close assistance.

December 31, 2017

***WARNING!!! THIS APP WILL SERIOUSLY MESS UP YOUR STORE - INSTALL AT YOUR OWN RISK ***
in addition to making quite a lot of changes to your theme files, this app will also creates and duplicates ALL your VARIATIONS!!! Yes, for every product!!

And then when you uninstall it - it leaves all that mess behind!!!

I don't know how in the world these guys are allowed to have any apps on Shopify!!

It took me almost 3 hours to reverse all the changes and I did using a backup of my theme. I'd be seriously screwed if not for this backup.

*** STAY AWAY ***

Gladiatorwatches
United Kingdom
17 minutes using the app
Secomapp replied July 15, 2019

We're sorry for a bad experience you have with our app. For our application working, we need to create those clone product variants. Liquid update to your theme is strictly required for this app to work (for hiding those variants from your store's front-end). It would be better if you let us help. The clone variants will be removed if you remove all your rules before uninstalling and most of our merchants are happy with this solution.

I'm sorry again about the problem with your store, please send me an email at support@secomapp.com if you need further help.