Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through user-friendly 'Buy One Get One' offers and free gift promotions. Its seamless integration with Shopify and compatibility with custom websites is also valued. The responsive and problem-solving customer support team is highly praised. Merchants describe it as a potent marketing tool, especially for promoting slow-selling items and automatically adding free gifts to carts based on conditions.

Edited September 17, 2021

The customer service was amazing, and quick with their online chat. I quickly received screenshots and personalized help getting what I needed. They had all of the answers quickly! The tool looks powerful. It's just new, so I can't comment on the tool yet. The service is excellent!

Ferri Seeds
5 days using the app
Secomapp replied September 18, 2021

Hi Human Food,

Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Free Gifts - Customer Support Team.

October 14, 2017

Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...

Eflow Nutrition
United States
11 months using the app
August 23, 2019

Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.

United Arab Emirates
4 months using the app
Edited September 5, 2016

had a few hiccups.. but they were very quick at resolving the issues!
easy to use! thanks!

Simplifi Fabric
About 1 year using the app
January 11, 2021

I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.

Work Tech Shop
21 days using the app
Secomapp replied January 15, 2021

Thank you for your review! We are constantly working on improving our product and we value your feedback.

September 21, 2018

Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!

Di Morelli Skin Care
6 months using the app
October 28, 2016

Responsive team that was helpful with any questions or concerns I had for our store.

Titika Active Wear
11 months using the app
December 30, 2018

I used this application for gift item in my shop
I get good support from them
I hope i can get more promotion feature in the future

The Factory Furniture
Saudi Arabia
4 months using the app
January 18, 2017

Support is fantastic, good app, quite pleased!

Real Detergent
United States
9 months using the app
March 9, 2018

I installed this to use for a big promotion I was doing but couldn’t get it to work right. I contacted support and they dove right in to help me get it set up. Now it works great! Awesome app and support.

One feature I wish they had was being able to search when selecting a gift. If you’re offering a percentage off your entire store for buying something then the customer has to go through the products one at a time to get to it. Other than that, I love this app!

Daily Dozen Deals
United States
6 months using the app