BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

Reviews (2,561)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automatically add free gifts to carts, enhancing the shopping experience and potentially boosting order values. They praise its user-friendly interface, easy setup for BOGO offers, and seamless Shopify integration. The app supports complex discounts and various promotions, with customization options. The support team is noted for their prompt and effective assistance, particularly through real-time chat.

November 21, 2022

Great app! It is a little confusing at first but David and Louis are always on the app's chat box to help resolve any issues immediately. Highly recommended!

ANÈIRA Jewellery
United Kingdom
12 months using the app
Secomapp replied November 22, 2022

Good day ANÈIRA Jewellery,

Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.

If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!

Best regards,
Hannah
Free Gifts - Customer Support Team.

Edited February 20, 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
United States
11 months using the app
Secomapp replied March 11, 2021

Thank you for leaving us a review! Robert will definitely be very happy to read your review!

October 14, 2017

Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...

Eflow Nutrition
United States
11 months using the app
October 28, 2016

Responsive team that was helpful with any questions or concerns I had for our store.

Titika Active Wear
Canada
11 months using the app
November 27, 2018

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

CherryAffairs Singapore
Singapore
11 months using the app
November 19, 2021

The customer service for this app is brilliant. The customer service team are always available. They are friendly and extremely quick with response and help. The app itself is very good

freshpetdev
Ireland
10 months using the app
Secomapp replied November 19, 2021

Hi freshpetdev,

Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

January 18, 2017

Support is fantastic, good app, quite pleased!

Real Detergent
United States
9 months using the app
Edited August 31, 2021

Brian & Robert has been very helpful to support throughout the process for our gifts setting in our store . It also help us to prevent customers from ordering gifts from our store.

Laneige Malaysia
Malaysia
9 months using the app
July 10, 2023

App works well and the customer service is amazing. Super responsive and eager to help. They went above and beyond what I thought they would do

Knesko
United States
9 months using the app
Secomapp replied August 14, 2023

Have a nice day, Knesko!

We at BOGOS are grateful for the lovely words you just left :)
This evaluation will be extremely beneficial to us as we strive for optimal customer service!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

Looking forward to assisting you!
Hannah
BOGOS - Customer Support Team.

Edited July 28, 2021

Great app, easy to use and not hard to set up. The app originally didn't have the multilingual option but the app support managed to find a way with our translation app. Support service was amazing, quick reply with an effective solution.

Triumph Hong Kong
Hong Kong SAR
7 months using the app
Secomapp replied July 26, 2021

Hi Triumph Hong Kong

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get you fully satisfied.

Best regards,
Rio
Free Gifts - Customer Support Team.