BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,508)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient setup of BOGO offers, enhancing promotional campaigns and customer satisfaction. It features a user-friendly interface that integrates seamlessly with Shopify, supports flexible item selection, and automates processes with real-time analytics and inventory syncing. The app is noted for its glitch-free performance and the support team is praised for their responsive and efficient real-time chat support, making it a valuable tool for e-commerce stores.

November 9, 2023

Works amazing for us. Worked extensively with Mina to customize offerings, was done super fast and very effectively!

ZENMED
Canada
Over 4 years using the app
December 26, 2019

This app is great and what is even better is the support that they offer! Their support team is top notch!

Mark Bell Sling Shot®
United States
Over 4 years using the app
January 12, 2024

Great app. Works wonderfully and quick and helpful support team.

ellabachdevreal
Australia
About 4 years using the app
December 24, 2018

This is a great app that gets the job done! We especially love their customer service, very quick and attentive.

NuFACE
United States
Over 4 years using the app
Edited December 17, 2024

Easy setup and very good technical support.
The app is complete.
We are very satisfied!

Teaology Skincare
Italy
Over 4 years using the app
Edited December 23, 2021

Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.

Robinsons Singapore
Singapore
Over 4 years using the app
Secomapp replied September 7, 2021

Hi Robinsons Singapore,

Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.

July 15, 2021

Excellent support team who are very responsive to questions and happy to customise where possible to suit your needs.

Vida Glow Australia & New Zealand
Australia
Over 4 years using the app
Secomapp replied July 16, 2021

Good day Vida Glow Australia & New Zealand,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

November 18, 2022

David and Lily both were extremely helpful in getting ourFree Gift offers on cart up and running after experiencing several technical issues. Appreciate the quick response and resolution!

Chews Life
United States
Over 4 years using the app
Secomapp replied November 21, 2022

Good day to you Chews Life,

We can't express by words how grateful we are to have a chance to support your business! David and Ellie are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
Free Gifts - Customer Support Team.

March 24, 2024

I love this app! Helps me always increase my AOV when using... and Mina was great helping.

Hit Happy Tennis
United States
Over 3 years using the app
March 24, 2023

This app is working really well for our store. Support is really fast to reply, David and Brian fixed our issue in no time.

The Detox Market
United States
About 4 years using the app
Secomapp replied April 7, 2023

Greetings to you The Detox Market,

Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially David and Brian in our Support team.

Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!

The very best,
Hannah
BOGOS - Customer Support Team