BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,509)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient setup of BOGO offers, enhancing promotional campaigns and customer satisfaction. It features a user-friendly interface that integrates seamlessly with Shopify, supports flexible item selection, and automates processes with real-time analytics and inventory syncing. The app is noted for its glitch-free performance and the support team is praised for their responsive and efficient real-time chat support, making it a valuable tool for e-commerce stores.

October 27, 2016

Love this app. Great support that is communicative and helpful. Thank you!

Opalite
United States
About 4 years using the app
October 27, 2023

The team is always so quick to answer! Some apps take hours or days ! They are always so eager to help and check my work!

Tracie Martyn
United States
About 4 years using the app
November 25, 2021

Amazing customer service. Not only is this app very functional and does exactly what I need it to do, the customer service really impressed me. I did not expect to hear back on Thanksgiving Day for help on my Black Friday deal that wasn't working. But I initiated chat anyways just in case. And I heard back. Daniel helped me fix everything about the offers without hesitation and they're working perfectly now. Highly recommend this app!

p1supps
United States
About 4 years using the app
Secomapp replied November 26, 2021

Good day to you p1supps!

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

Edited July 1, 2024

Been using this app for years and the support & dev teams are always really good. Mina from the support team has been a fantastic help recently and hopefully the dev team can implement a specific use-case feature which would further improve this great app.

Heliocare
United Kingdom
About 4 years using the app
July 13, 2015

We use this app for weekly free gifts on purchases over a certain amount. It works well and we are able to schedule the free gifts ahead of time. There have been a couple instances where the app seemed to glitch and not provide the free gift but customer support usually responds within 24 hours.

Dermahut
United States
About 4 years using the app
May 2, 2022

We've been using this app for years without any issues! Today we had a small hiccup during our Mother's Day promotion, but the developer team at Secomapp fixed it within the hour (outside of their regular business hours!) so that we wouldn't have any delay in our user experience. Truly the best customer service. Fast, reliable, and always friendly. #miracleworkers saving my Monday. Thank you!!

Au Naturale Cosmetics
United States
About 4 years using the app
Secomapp replied May 3, 2022

Hi Au Naturale Cosmetics,

We are ecstatic and grateful for your compliments on our services! That note will surely aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best regards,
Daniel
Free Gifts - Customer Support Team

March 8, 2022

very nice & useful apps with very fast responsive support team. support team settle my issues promptly.

DECORTÉ Malaysia
Malaysia
Almost 4 years using the app
Secomapp replied March 11, 2022

DECORTÉ Malaysia, good day to you!

You made our day by placing your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic to have been able to assist and delight you!

Please contact us at support@secomapp.com if you have any more questions or issues. We'll be there for you anytime you need us!

All the best,
Kenny
Free Gifts - Customer Support Team.

October 31, 2016

A good functional app overall, however when the app is being updated or there is slight changes with our website, the app doesn't always comply and needs further investigation. Overall a solid app.

Sulis And Thermae 2
United Kingdom
Almost 4 years using the app
November 23, 2016

Great plugin , with a great support team. I highly recommend this.

Jaco

Babylove New Zealand
New Zealand
Almost 4 years using the app
Edited December 7, 2021

This is a great app! We totally recommend it to everyone. We had a hard time before looking for a gift offer app and had wasted a lot of time trying out other apps and finally we saw this app! It has all the features/settings/options we need for a free gift app. Support team is great and very accommodating too! I commend Trix and Robert!! Robert also attended to my inquiry and have resolved it rather fast. Thank you!

Adora
Philippines
Almost 4 years using the app