BOGOS.io Free Gift Buy X Get Y , 1,751 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost sales and enhance customer shopping experiences through special offers and free gifts. It's praised for its seamless integration, user-friendly interface, and quick setup. The support team is noted for their responsiveness and expertise. Merchants appreciate the app's impact on increasing average order values and reducing abandoned cart rates. It's also valued for its flawless operation with numerous products, customization options, and immediate response via live chat.
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Needed some quick help to resolve an on-the-spot customer issue and Trix was super quick on the live chat and helped me get the issue sorted out! Excellent customer service when I needed it. As a platform it would be much easier if there was an option to tick a collection that is specifically excluded from an offer, rather than having to tick all the collections that you want included, as it is much easier to exclude a handful than include over 150 in our case! Edited to add: my above feedback was taken onboard super quickly and actioned less than 24 hours later! Very impressive service.
Good day to you Koko Black Chocolate,
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app features and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Sam
Free Gifts - Customer Support Team.
Great app! Had some issues when starting but the customer service team resolved all my issues with getting our setup correctly working on our website.
Thanks for your wonderful review! We are glad to know that you're happy with our app because customers' satisfaction is always our first priority.
AMAZING SERVICE - AMAZING APP!
Don't even bother with "other one". It doesn't even compare to this one! I know, I tried both.
What I love about this app: Super easy to use, amazing customer service, a few custom promos preset for me to start using right away once code was installed, nice pop up for the choose your gift. Decreased abandoned cart rate immediately.
What I don't love: I would have loved to use it right out of the box. But, really it wasn't that big a deal. Having them set it up was great - no hassle and super quick service. Plus it's a big perk of a few custom promos with my products set up to either edit or start using right away. In the end, I spent less time on set up with this one over the the other.
I downloaded two different Free Gift apps. This one and another. To be honest, I started right away with the other one as this one had a bunch of code, and I was a bit intimidated by all the steps, so I thought I'd try the other first as it appeared to work right away - no code necessary. HOWEVER it was a bit lacking on options and wasn't impressed with the look. So, decided to give this one a try. I opted to have them install the code - to be safe. I emailed my request at around 10:30pm EST and by the morning I had an email that it was installed. That AND they set up a few promos for me! Which was amazing as I now had a few templates. I was not expecting that. Talk about going above and beyond! Truly impressed. Cost wise...this one is a bit higher than the other. However the look and feel is far superior, as well as there is a bit more I can do with this one over the other. After testing both, I'm getting a better checkout rate with Secomapp than "the other one" . Great job and special thanks to Brian Lee for the set up and great communication!
Used the app to create a buy one get one free offer. When I had a small glitch the support team (especially Trix) were very quick to resolve the issue.
Dear Spacemasks,
You really made our day with your kind words! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!
Best regards,
Alex
Free Gifts - Customer Support Team.
David and Lily both were extremely helpful in getting ourFree Gift offers on cart up and running after experiencing several technical issues. Appreciate the quick response and resolution!
Good day to you Chews Life,
We can't express by words how grateful we are to have a chance to support your business! David and Ellie are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Hannah
Free Gifts - Customer Support Team.
Great app and the support is extremely fast and helpful! Upgraded to the latest 2.0 version on one of our other stores and it looks even better.
The customer service exhibits friendliness and responsiveness, and the application is user-friendly.
Good day to you Clinelle,
Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!
Best regards,
Alex
Free Gifts - Customer Support Team.
The support team is always there to help and quick to respond. The chat feature is the best one I have worked with!
Good day to you BabeLash,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
Update October 2021: I have been using this app for 6months for specific promotions that we have ran and it always does the job. Very easy to set up yourself and if there's ever anything a bit more complex the team are more than happy to help with the set up. Couldn't be happier with the service, the team are deadset superstars! App seems to be working fine so far, I need to play around with it more to but it's easy to use absolutely no issues so far. Very impressed with the teams customer service and responsiveness throughout all the initial onboarding and with any questions we've had.
Hi Happy Skin Co,
We are super thrilled to read your review and a big thank you from all of Free Gifts Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers.
If any further request, we are so happy to give you a hand via live chat or at support@secomapp.com. It's always our pleasure to be with you!
All the best,
Trix
Free Gifts - Customer Support Team.
This app is the best option for offering customers free samples and gifts with purchase. The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!