Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer shopping experiences through special offers and free gifts. It's praised for its seamless integration, user-friendly interface, and quick setup. The support team is noted for their responsiveness and expertise. Merchants appreciate the app's impact on increasing average order values and reducing abandoned cart rates. It's also valued for its flawless operation with numerous products, customization options, and immediate response via live chat.

Edited October 13, 2021

Fantastic app! Makes it quick and easy to offer special deals to our customer that would be impossible without it. We've been using this for over a year now and it is our go to for customer deals, gifts, and special offers. Their support is top notch! They are always very quick to respond and ALWAYS resolve any issues I have quickly, and if necessary, taking the reins and doing it for me to ensure everything is set up and working properly. GREAT SUPPORT! Highly, highly recommend these guys if you're needing more custom deals/offer options!

Sibu Seaberry
United States
About 2 years using the app
January 12, 2023

thank you for your support
the app is good marketing tool and the service team is super fast and helpful.

Kuvings Deutschland
Germany
About 2 years using the app
Secomapp replied January 13, 2023

Good day to you Kuvings Deutschland,

You made our day with your trust in Free Gifts app and your awesome review! Our team members are all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

June 13, 2019

Absolutely love this app but most importantly they had amazing customer service who helped and fixed the transfer of the app over to our new theme :)

www.indieandharper.com
Australia
About 2 years using the app
November 23, 2020

Really great app. Works as it should. Really appreciate the fast and helpful support they provide after installing the application.

MWPolar
United States
About 2 years using the app
Secomapp replied December 3, 2020

Thank you for leaving us a review! We're happy to know that you enjoyed your experience with our app. Our Support Team will definitely be happy to read what your wrote.

April 19, 2021

Thank you so much for creating this app. It is exactly the tool I was looking for on my website. The team is super friendly and always quick to help me with my enquiry. I will always use them forever on my website. I highly recommend you to have this free gift function to boost sales for your business. Love from Melbourne, Australia :)

OzBabyShop
Australia
About 2 years using the app
Secomapp replied April 19, 2021

Hi OzBabyShop,

We couldn't express how thankful we are to accompany you in your business. Thanks to your precious feedback, we would definitely work harder to improve our app and develop more interesting features for our customers.

Should you need our further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. It's our pleasure to support you!

Best regards,
Trix
Free Gifts - Customer Support Team.

March 19, 2021

Great app. Support is pretty awesome too. Surely free gifts help conversion rates and love how this one functions for customers.

vipwatchbands
United States
About 2 years using the app
Secomapp replied March 19, 2021

Dear vipwatchbands!

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Trix
Free Gifts - Customer Support Team.

June 15, 2021

Great app! support team have been extremely helpful and have solved any issues straight away. Would highly recommend

Dr. David Jack
United Kingdom
About 2 years using the app
Secomapp replied June 16, 2021

Dear Dr. David Jack,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Rio
Free Gifts - Customer Support Team.

Edited March 11, 2022

Great team that responds and solved my query promptly. Special shoutout to David. Keep up the good work. However, there's room for improvement on the bugs

KOSE Malaysia
Malaysia
Almost 2 years using the app
Secomapp replied March 8, 2022

Greetings KOSE Malaysia,

Thank you so much for taking the time to provide such a thoughtful comment! David would be overjoyed! We understand that there is much room for growth, and our development team is excited to keep working on it!

Please contact us via live chat or email at support@secomapp.com if you require any extra assistance. We're always happy to help. Our top priority is to give you with the best service available!

We wish you the best of luck!
Carlson
Free Gifts - Customer Support Team.

November 10, 2022

This application has been very easy to use, very nice and helpful client service, I recommend to everyone.

Vilhelm Parfumerie
France
Almost 2 years using the app
Secomapp replied November 14, 2022

Hi Vilhelm Parfumerie,

Thank you so much for leaving so awesome a review! Anne and Brian would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team

June 6, 2017

Great App and even better support staff!

Have been using for almost a year now and highly recommend. Makes it very easy to create promotions.

Fine Flatware
United States
Almost 2 years using the app