Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer shopping experiences through special offers and free gifts. It's praised for its seamless integration, user-friendly interface, and quick setup. The support team is noted for their responsiveness and expertise. Merchants appreciate the app's impact on increasing average order values and reducing abandoned cart rates. It's also valued for its flawless operation with numerous products, customization options, and immediate response via live chat.

May 6, 2021

We used this app for ad-hoc and daily promotions where we provide optional free gifts for certain purchases. Works exactly as hoped and the customer service from the developer team is second to none!

Ardgowan Distillery Shop
United Kingdom
About 1 year using the app
Secomapp replied May 6, 2021

Dear Ardgowan Distillery Shop,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your wonderful feedback motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Trix
Free Gifts - Customer Support Team.

September 9, 2022

The app works great for us and customer service has helped us out a few times, always a great experience with them. Thank you!!!

Prop Money Inc.
United States
About 1 year using the app
Secomapp replied September 12, 2022

Dear Prop Money Inc.,

We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We hope to be able to help you!
Hannah
Free Gifts - Customer Service Team

December 11, 2017

Works very well and has the ability to include Gift Cards as a free "gift". Just remember to hit the "apply" button after creating new gifts/deals.

Sphero Domestic
United States
About 1 year using the app
May 5, 2017

We saw an increase of our average order already after 3 days! Thank you so much. Awesome app!

Wildklass Jewelry
United States
About 1 year using the app
October 16, 2018

I have used this app for Free Gifts on our website and I have found it to be very good and easy to bespoke the messaging. Support has been excellent.

The Vintage Cosmetic Company
United Kingdom
About 1 year using the app
January 6, 2023

A great little app to cover a variety of different functions. We wanted to automatically add gifts to cart as part of a promotion and this was the perfect solution to achieve that outside of Shopify's limited discount functions.

When trying to make changes when we encountered problems, David on the customer support chat not only helped us figure out how to make a new promotion work but also offered insight into other ways we can use the app to achieve what we wanted. Definitely worth it if you anticipate making a lot of promotions.

Car Gods
United Kingdom
About 1 year using the app
Secomapp replied January 13, 2023

Hello Car Gods,

That review has warmed our hearts tremendously! David is speechless right now because he is overjoyed by your compliments!
Thanks to you, we now have even more motivation to improve our services in the days ahead:D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Hannah
Free Gifts - Customer Support Team.

August 22, 2023

Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !

MelCooking
France
About 2 hours using the app
March 15, 2016

I'm giving this 5 stars because their support is awesome. The instructions aren't THAT helpful because each theme is different. They worked with our theme which had a number of varying implementations. The Secomapp team was very flexible with us, entering their code into our theme quickly.

Patchology Shop
United States
About 1 year using the app
January 22, 2018

It is so easy integrate it thanks a lot!!! What a great application :))

Ozpack
Türkiye
About 1 year using the app
January 29, 2021

Great app, helped accomplish what we needed when running some extra apps. Brian helped customize what was needed, amazing customer service!

Borboleta Joaillerie
Croatia
About 1 year using the app
Secomapp replied February 5, 2021

Thanks for leaving us a review! Brian is definitely so grateful to see your review!