BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,363)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

May 4, 2023

Their customer service is prompt and very knowledgeable. I have 6 Shopify Stores and many personalization demands for each and they were able to accommodate them easily. I wish every Shopify App was this good :)

Super-Dry (04)
Canada
Over 4 years using the app
Secomapp replied May 4, 2023

Good day to you Super-Dry (04)!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
BOGOS - Customer Support Team.

July 13, 2018

Best customer experience ever. They were very helpful!

Rocky Mountain Barber Company
Canada
Over 4 years using the app
Edited February 27, 2017

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Evesgarden
United States
Over 4 years using the app
Edited September 28, 2018

A perfect app to make gifts to customers in order to retain them. Assistance is really fast and available to solve requests and open tickets.

I really recommend this app!

Be Perfect Store
Italy
Over 4 years using the app
Edited May 26, 2023

The support team has been very helpful and quick in resolving errors. So far we haven't had any bugs with the new version.
Hoping that they offer the bundle feature again :)

HairMNL
Philippines
Over 4 years using the app
November 9, 2023

Works amazing for us. Worked extensively with Mina to customize offerings, was done super fast and very effectively!

ZENMED
Canada
Over 4 years using the app
November 26, 2018

App worked perfectly, and Nicolas went out of his way to ensure that we were up and running before our busiest weekend of the year.

Fatboy USA
United States
Over 4 years using the app
May 20, 2018

Great app and really terrific and timely support from their team, especially Louis. Couldn't be happier with them.

Inavantetest
United States
Over 4 years using the app
December 26, 2019

This app is great and what is even better is the support that they offer! Their support team is top notch!

Mark Bell Sling Shot®
United States
Over 4 years using the app
Edited December 23, 2021

Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.

Robinsons Singapore
Singapore
Over 4 years using the app
Secomapp replied September 7, 2021

Hi Robinsons Singapore,

Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.