BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,511)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient setup of BOGO offers, enhancing promotional campaigns and customer satisfaction. It features a user-friendly interface that integrates seamlessly with Shopify, supports flexible item selection, and automates processes with real-time analytics and inventory syncing. The app is noted for its glitch-free performance and the support team is praised for their responsive and efficient real-time chat support, making it a valuable tool for e-commerce stores.

January 28, 2022

Great customer service. We had an issue with coding after multiple years of use and the developer resolved it within 24hrs. We have used this app for multiple promos and giveaways. It's fairly simple to use and has provided great results for our shop. Would recommend.

babyfirst Store
United States
Over 5 years using the app
Secomapp replied January 28, 2022

Hi babyfirst Store,

Free Gifts Customer Service is here to answer any questions you may have. Please accept my heartfelt thanks for your nice remarks and valuable feedback on the Free Gifts app. The Free Gifts Team will work even harder to improve the service for our loyal customers as a result of your support.

Please feel free to reach out to us through live chat or email at support@secomapp.com if you have any more queries. We're always happy to provide a hand!

Thank you and best wishes,
Angie
Free Gifts - Customer Support Team

August 30, 2022

We're able to achieve free gift promotions with ease. The best part is their support team - very responsive, very proactive in providing solutions, and takes time to explain procedures clearly. Thank you and keep it up!

Altenew Partner Team
United States
Over 5 years using the app
Secomapp replied September 12, 2022

A good day to you, Altenew Partner Team!

Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients.

If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our top priority is to provide you with the best service possible!

Best wishes!
Hannah
Free Gifts - Customer Support Team

Edited October 30, 2024

The app is updated and works great. Lots of options for running different types of promotions with different conditions. Support is always so helpful and immediately responsive. Developers get any customized work done within 24 hours.

Lspaceswimwear
United States
Over 5 years using the app
July 28, 2021

I use this app to run promotions on our website and works well. The dev team is quick and efficient.

Dr. Brandt Skincare
United States
Over 5 years using the app
Secomapp replied July 29, 2021

Good day to you Dr. Brandt Skincare,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us, especially our developer team to keep on improving the app everyday!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Ellie
Free Gifts - Customer Support Team.

June 22, 2016

I've been using this app for over year now, and they continue to make improvements to it. It's much better now than it was when I first purchased it. In all cases though, it does what it's supposed to and works great. I love that it automatically adds/removes a free gift to the cart based on the criteria you set. The customer service has also greatly improved - I have been receiving responses and code fixes within a day which is important for small businesses that do things on the fly!

Olive Piper
Canada
Over 5 years using the app
Edited July 22, 2022

The customer support, Anne was very helpful, Well done! I wish I told the issue to support team earlier, cannot believe it solved quite fast.. Thank you!

Little Joe Woman by Gail Elliott E-Boutique
Singapore
Over 5 years using the app
Edited December 6, 2024

Fantastic app! Makes it quick and easy to offer special deals to our customer that would be impossible without it. We've been using this for over a year now and it is our go to for customer deals, gifts, and special offers. Their support is top notch! They are always very quick to respond and ALWAYS resolve any issues I have quickly, and if necessary, taking the reins and doing it for me to ensure everything is set up and working properly. GREAT SUPPORT! Highly, highly recommend these guys if you're needing more custom deals/offer options!

UPDATE: We've used them on and off through the past 3 years. Tool and customer service is always top notch. GREAT SUPPORT STILL STANDS STRONG. Still highly recommended.

Sibu Seaberry
United States
About 5 years using the app
October 14, 2016

no other way for me offer a Free Gift to my customers without the help of this App. Significantly increases the value of each and every conversion plus they did it all for me - highly recommend!

Perfumedjewelry
Australia
About 5 years using the app
March 11, 2019

Very usefull application. They also offer great customer service and they answer quickly to customer support.

Super-Dry Systems
Canada
About 5 years using the app
February 13, 2018

Super prompt effective service. Unbelievable actually. We needed something done urgently. I messaged them and they set the app up in no time. Then they offered to set the first urgent promotion up for us because I didn't have any time to learn my way around. 5 star service! Thanks Secomapp!

Face Halo
United States
About 5 years using the app