Reviews (30)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
August 6, 2025

Informative, easy to use, chat support is SUPER helpful, nice work there Justin

Beyond Free STGストア
Japan
11 months using the app
July 16, 2025

Justin was extremely helpful in helping us navigate, customize, and add features we didn't know how to set up.

They're very responsive and offer solutions quickly.

Would love to see more from Simesy in the future.

Lyrically Correct
United States
Over 1 year using the app
May 31, 2025

Simesy Product FAQs is super easy to use and looks great on my store. I love how I can add product-specific FAQs and customize the design to match my brand. It's helped cut down on customer questions, and support has been quick and helpful. Definitely recommend!

IBKÜL
United States
5 days using the app
August 22, 2024

App works well, FAQ's look professional and helped with our conversion rate, and customer service is super responsive.

Cosmic Craft
United States
12 days using the app
November 3, 2022

We re using the app to answer the most common questions from our customers, it saves us time and energy from having to repeat the same answers over and over. highly recommend

therocketyyc
Canada
4 months using the app
Simesy replied November 3, 2022

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

March 28, 2024

The application is not following EU GDPR laws. They copy and store your stores data in their own server without single notification to the store owner.

Dutch Natural Healing
Netherlands
About 1 month using the app
July 21, 2022

I really love this app, simple to use and nice customization options. I would just like to be able to link the pre-built FAQ page as an actual page in my shopify store, besides that this app is a must!

DTECC
South Africa
28 days using the app
Simesy replied July 21, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our FAQ app & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@simesy.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Simesy

March 13, 2023

I recently installed Simesy FAQ Page & Product FAQ for my Shopify store, and I was impressed with its ease of use and customization options. The app allows me to add FAQs to both my product pages and general FAQ page, which helps to address common customer inquiries and reduces the amount of time spent answering emails. The customer support team was also very helpful, especially Justin.
Overall, I highly recommend Simesy FAQ Page & Product FAQ to any Shopify store owner looking for an easy and effective way to create and manage an FAQ page. The app is a great value for its price, and it has certainly made my life as a store owner much easier.

healthcare nt sickcare
India
14 days using the app
Simesy replied March 13, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

January 31, 2023

Works exactly as stated with no problems. Plenty of customization even with the free version, and customer service is exquisite. They will help you get it up and running no matter what issue you have. Highly reccomend.

Bloome Co
Australia
9 days using the app
Simesy replied February 1, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

May 24, 2025

great job and customer service`

SATELLAI
United States
3 months using the app