Reviews (52)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 5, 2022

Excellent, very user-friendly interface, clean design and easy to implement. Seems to load quickly and looks good on mobile.

Karten Design Fabrik
Germany
About 1 year using the app
January 31, 2023

Works exactly as stated with no problems. Plenty of customization even with the free version, and customer service is exquisite. They will help you get it up and running no matter what issue you have. Highly reccomend.

Bloome Co
Australia
11 months using the app
Simesy replied February 1, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

April 12, 2023

Easy to create FAQ for your store. They have fantastic customer service and go above and beyond to help you set up and with any questions.

Plunge+Sweat
United States
10 months using the app
Simesy replied April 12, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

July 21, 2022

I really love this app, simple to use and nice customization options. I would just like to be able to link the pre-built FAQ page as an actual page in my shopify store, besides that this app is a must!

DTECC
South Africa
8 months using the app
Simesy replied July 21, 2022

Thanks for your valuable feedback about our app.

We are glad to know that you liked our FAQ app & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@simesy.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Simesy

November 1, 2023

very good

GUSKASA
Italy
7 months using the app
Simesy replied November 3, 2023

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

November 3, 2022

We re using the app to answer the most common questions from our customers, it saves us time and energy from having to repeat the same answers over and over. highly recommend

therocketyyc
Canada
7 months using the app
Simesy replied November 3, 2022

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

April 4, 2023

We have been using this APP for nearly half a year. It has helped us to display our frequently asked questions. The experience is very convenient. When we wanted to add the FAQ to the product catalog page, we encountered problems and contacted Justin. He was very timely and fast to help us solve the problem, I am grateful and grateful. Excellent APP, I will recommend it to more people.

SUPVAN
Hong Kong SAR
4 months using the app
Simesy replied April 4, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

March 14, 2023

Highly customizable app with great support. I just started using it and plan on moving to the paid tier!

Woodshoppe Haven
United States
3 months using the app
Simesy replied April 4, 2023

Hello there and thanks for the amazing review! We appreciate it a lot!

Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

November 19, 2022

That app is fantastic; it has all the features I've been looking for for ages. The app's creator is just as nice as the app itself. Including frequently asked questions on my product page increased my conversion rate by a whopping percent. 10/10

Bluemego
Slovakia
3 months using the app
October 25, 2023

Very helpfull!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ZANA
Brazil
About 2 months using the app
Simesy replied October 27, 2023

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!