Reviews (30)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
February 24, 2022

Wir nutzen die App nun schon einige Monate und sind mit der Funktion zufrieden. Der Support ist sehr freundlich und hilfsbereit, einen Fehler den wir selbst verursacht haben, wurde umgehend wieder behoben. We have been using the app for several months now and are satisfied with the function. The support is very friendly and helpful, a bug that we caused ourselves was fixed immediately.

Classic-Moped
Germany
Over 1 year using the app
cnversion.io replied February 24, 2022

Hello to our friends from Classic-Moped

Thanks for the awesome review. We're glad to hear that you are enjoying Upsell & Cross Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Upsell & Cross Sell Support Team

April 11, 2022

Ein idealer Support und sofort Hilfe waren ideal für dieses Programm. So kann man alles direkt einsetzen, wie es sein soll.!

Dessertbox.de
Germany
8 months using the app
cnversion.io replied April 12, 2022

Hallo an unsere Freunde von Dessertbox.de

Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst!

Beifall,
Pushpesh und das Upsell- und Cross-Sell-Support-Team

Edited July 8, 2019

I've used this app for a few of my sites now. It is a very clean app, that functions seamlessly. Typically I use it to upsell products and to promote sales. I've received amazing customer support and was even able to receive help on a minor customization that I needed for one of my stores. I have been extremely impressed.

Rare Attain
United States
7 months using the app
September 9, 2019

This is an awesome app! The setup is quick, and the devs help you within 12h to eliminate any difficulties. Been also using this app on my other store for over a year and it's consistently driven product discovery and additional revenue. Awesome all around!

Pooch Bandana US
United Kingdom
5 months using the app
December 9, 2020

Great app and great support team too!
Five star... simple to configure and pretty customizable in the design

Shop On Line Happy Casa Store
Italy
5 months using the app
July 25, 2022

Very helpful staff, always go above and beyond when I need assistance. Definitely would recommend them and their apps!

Sand & Bliss
United Kingdom
3 months using the app
cnversion.io replied July 25, 2022

Hello to our friends from Sand & Bliss

Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with our support team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Upsell & Cross Sell Support Team

January 6, 2020

We've used this app in the past 3 months and have seen an increase in total orders upsell of 6%. While it's not a significant increase, it seems to be proposing better options/more complimentary than the standard recommended products with no brain. Also, it offers the possibility to manually overwrite suggestions or exclude products that are absolutely needed in some cases. Great app! A keeper!

Sportdirect.ca
Canada
About 2 months using the app
January 11, 2022

We want to hide the widget on our web store temporarily for important reasons. We've been trying to switch it off multiple times but it ALWAYS turns back on automatically after a while. It's been 9 days since we wrote in with multiple chasers and we haven't heard any updates.

Good Dog People™
Singapore
Over 2 years using the app
cnversion.io replied January 12, 2022

Hello to our friends from Good Dog People™

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Upsell & Cross Sell.

I apologize for the delay as we have been working to resolve your issue. We are so sorry about what happened here ( It is not at all normal with our app). We have been trying to replicate the issue on the same theme on our development store and it is working without any issues. We are still trying to find out the root cause of the issue which we suspect might be coming from a script or another app in your store. We will keep you posted on the progress and will try to resolve it as soon as possible.

Regards,
Pushpesh & the Upsell & Cross Sell Support Team

June 4, 2020

Great App. It really does work. People see items and buy them our AOV has gone up with this. It is worth it!

Fashionable Canes
United States
About 1 month using the app
September 10, 2019

I use this app on all my stores, and it has really improved over the past months as well. Support is always super-responsive and implements logical suggestions quickly. Great job guys.

Bub Bundles
Australia
About 1 month using the app