Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited June 7, 2023

June 2023 - I just wanted to update my review to say that the customer service has continued to be outstanding anytime we need customizations or assistance.

Nov 2022 - I use this app to display expiration dates on clearance products. I had some issues implementing the code to have the dates change on product variants, and the Freshly team was SO HELPFUL and did some custom coding to get it to work, and now it works seamlessly! This is so helpful to track different Lot numbers and automatically remove expired inventory or put on sale inventory that is nearing it's best by date. Thanks again!

Pure Indian Foods
United States
7 months using the app
Freshly Commerce replied December 9, 2022

Thank you so much for your kind review! It was a pleasure working with you to get your shop set up with Freshly. Happy holidays! 🎊

May 10, 2023

The Freshly app is good and helpful for displaying live and in-time expiration dates. The best part is that the support team is very nice and helpful, and will make sure to fix any issues that come up with the site or theme. Would recommend to use for stores that have this need!

The Inspire Food Company
4 months using the app
Freshly Commerce replied May 29, 2023

Thanks so much for your thoughtful review! 🤗 We'll pass on your message to our amazing support team.

January 31, 2023

We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.

United Kingdom
About 1 month using the app
Freshly Commerce replied February 10, 2023

Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!

January 18, 2023

Great Customer service- We sell items with Best Before rather than actual expiry dates-

they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!

Black Box BBQ
United Kingdom
5 days using the app
Freshly Commerce replied February 10, 2023

Thanks so much for your review and for letting others know how you're using Freshly!

July 10, 2023

Though my issue was really bad but with great customer service, attentive and fast response also very nice staff, everything was solved!

United States
Over 2 years using the app
May 22, 2023

Customer service has been very responsive in my experience. We have been using the app for almost two years.

Bramport Supply Co.
United States
Over 2 years using the app
Freshly Commerce replied May 29, 2023

We're so grateful that you've been with us for 2 years! 🎉 Thanks for supporting our app and for your review!

December 12, 2022

Since we're selling medical devices, we needed Batch tracking, and Freshly makes batch tracking easy, accurate and efficient. The app also enables showcasing expiration dates in product details page, promotions/ discounts on expiring batches and automatically hiding inventory that is close to expiry. Highly recommended.

Lumiquick Diagnostics Store
United States
4 months using the app
Freshly Commerce replied January 4, 2023

Thank you for your thoughtful review. Wishing you and your store all the success in the new year! 🎉

June 29, 2023

Really quick and responsive customer service and really good product. It's a good fit for our food manufacturing business.

Adagio Salumi
United States
14 days using the app
February 19, 2023

The Freshly representative I communicated with was timely and detailed in her response. I was left with no additional questions. All of my needs were met in one online inquiry/exchange. Thanks Camila Sanchez for your assistance.

Fennon's House of Spice
United States
4 months using the app
Freshly Commerce replied May 8, 2023

Thanks so much for your review. 😊 We'll pass on your message to Camila!

June 19, 2023

The outstanding support and professionalism of the support team truly impressed me. They were highly efficient, fast, and ready to provide solutions.

2 minutes using the app