Freshmarketer: Email & SMS
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About this app
Automate your campaigns across email, SMS, WhatsApp, and social to boost engagement and sales.
With Freshmarketer, you can engage with buyers wherever they are and provide consistent cross-channel experiences. Convert abandoned carts into sales with messages and offers via email, WhatsApp, SMS, and chat. Personalize your campaigns based on buyers’ interests and behavior to increase conversion rates. You can also resolve issues faster and support your customers with rich context in just one app. With your Shopify data in one place, we help you build long-lasting customer relationships.
- Engage with buyers across email, WhatsApp, SMS, chat, and social media
- Sync all historical data from Shopify to contextually engage with customers
- Choose from pre-built e-commerce templates for multichannel marketing campaigns
- Automate social media posts on Instagram and Facebook to drive engagement
- Bring customer queries from channels into one inbox for contextual support
Email marketing features
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Campaign types: Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Follow-up emails, Forms, Landing pages, Newsletters, Price drop emails, Product recommendations, Product reviews, Promotions, SMS campaigns, Social media, Subscriptions, Upsell emails, Welcome emails, Win-back emails
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Managing campaigns: AI generation, Analytics, Automations, Custom code, Editor tool, Email capture list, Email domains, Import and export, Insights and tips, Reporting, SMS capture list, Segmentation, Tagging, Targeting, Templates, Tracking, Triggers and rules
Pricing
External charges may be billed by Freshworks separately from your Shopify invoice. Learn more
Free forever
Free
- Contact & List management
- Email campaigns
- Live chat
- Forms and website tracking
Enterprise
$15 / month
- AI-powered multichannel engagement (WhatsApp, SMS, email, chat & social)
- Shopify playbooks
- Event-based segments
- Automated journeys
21-day free trial
Free forever
Free
- Contact & List management
- Email campaigns
- Live chat
- Forms and website tracking
Enterprise
$15 / month
- AI-powered multichannel engagement (WhatsApp, SMS, email, chat & social)
- Shopify playbooks
- Event-based segments
- Automated journeys
21-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
20 reviews
The app has a lot of marketing features at a not-so-high price. Most of the time it works.
However, I have faced some important issues with email marketing campaigns and journeys that took a while to be fixed affecting our scheduled campaigns.
Customer support is actually very good.
I would recommend it for a growing small company.
Seamless integration with Shopify makes it easy to setup multichannel journeys for the Customer.
Great onboarding support to get you started with using the platform to its full extent. Highly recommend this.
One of the best apps in the entire marketplace, synchronization with the CRM works perfectly, it helps us a lot in order to have complete traceability of customer purchases and improve campaigns towards our target audience. The support team behind the app is very professional and has given us all the help in the case. 100% recommended
One of the best CRM tools available in India! It's cost-effective and the service is amazing! Great support for teams that are low on bandwidth. Highly recommend using their services!
Perfect App in Shopify store! Great CRM functionality and has a lovely support team! Very user friendly interface to set up custom flows for automated marketing emails as well as WhatsApp promotions!
About this app
Built by Freshworks
About Freshworks
4.6 average rating
2 years building apps for the Shopify App Store
Global Infocity, Block B, 40 MGR Road, Chennai, Chennai, TN, 600096, IN
Support
Send a messagecrm-support@freshworks.com
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