Related categories

WhatsApp marketing, Email, SMS

Freshmarketer: Abandoned cart, Bots, ABC, Facebook & Instagram

Free plan available. 21-day free trial. Additional charges may apply.

Key values section

Attract the right customers

Reach the right buyers with personalized messages and offers across all channels- email, SMS, chat, WhatsApp, and social using ONE solution.

Have meaningful conversations

Understand buyer intent, segment based on activity, run personalized campaigns, & convert leads faster using 360-degree customer context.

Drive revenue with automation

Use Shopify Playbooks to send offers, target cart abandoners, & upsell. Automations help you scale & grow your store, even with a lean team.

App details

WhatsApp marketing, Email, SMS

WhatsApp marketing, Email, SMS

Freshmarketer: Email Marketing, SMS, WhatsApp, Chat, and Social

Freshmarketer is a powerful marketing automation solution trusted by businesses worldwide. Customized for your Shopify storefront, the solution helps you increase customer engagement, improve conversions, run targeted campaigns at scale, increase repeat purchases with upsell and cross-sell nudges, and support customers across multiple channels of their choice.

Our conversational marketing solution has everything your Shopify storefront needs to grow and scale your business, all in one place.

1. Meet customers where they are with multichannel campaigns

  • Reach customers via digital channels of their choice to send transactional and promotional messages.
  • Personalize campaigns to help them make better buying decisions and improve overall customer experience.

2.Recover abandoned carts on WhatsApp and other channels

  • Send cart abandonment reminders to buyers with personalized messages and offers via WhatsApp, SMS, and ABC to recover sales *Filter your audience based on WhatsApp messages sent, replied to, and more using segments and send targeted campaigns to drive purc

2. Use Live Chat and Bots to have real-time conversations

  • Run live chat or use custom bots on your website to greet visitors and return customers, offer product recommendations, promote offers, prevent cart abandonments, upsell, and cross-sell.

3. Sell while you sleep. Automate emails to work for you round the clock

  • Schedule your emails to reach your customers based on their time zones to increase open rates. If your business has a customer base spanning regions, their time zones even get auto-enriched based on IP address.
  • Create responsive emails for desktop, mobile, and tablet.

4. Create personalized experiences for customers with pre-defined segments

  • Create dynamic segments of buyers based on their interaction with your brand—who they are & what they like —to personalize your marketing strategy and campaigns better. Use our pre-defined segments created exclusively for Shopify storefronts to tailor experiences at scale.

5. Put your online sales on autopilot with pre-built journeys

  • Choose from 20+ Playbooks to create personalized campaigns at scale and increase customer engagement across channels.

6. Boost sales and conversion with cart abandonment reminders

  • Bring back customers to complete their purchase when they navigate away after adding an item to the cart.
  • Send this reminder via WhatsApp, SMS, Chat, or email.

7. Support customers across channels of their choice

  • Answer customer queries and resolve issues faster via live chat, chatbots, WhatsApp & SMS.
  • Manage all customer conversations in one place with the Agent Inbox.

Launch date

WhatsApp marketing, Email, SMS

WhatsApp marketing, Email, SMS

Freshmarketer: Email Marketing, SMS, WhatsApp, Chat, and Social

Freshmarketer is a powerful marketing automation solution trusted by businesses worldwide. Customized for your Shopify storefront, the solution helps you increase customer engagement, improve conversions, run targeted campaigns at scale, increase repeat purchases with upsell and cross-sell nudges, and support customers across multiple channels of their choice.

Our conversational marketing solution has everything your Shopify storefront needs to grow and scale your business, all in one place.

1. Meet customers where they are with multichannel campaigns

  • Reach customers via digital channels of their choice to send transactional and promotional messages.
  • Personalize campaigns to help them make better buying decisions and improve overall customer experience.

2.Recover abandoned carts on WhatsApp and other channels

  • Send cart abandonment reminders to buyers with personalized messages and offers via WhatsApp, SMS, and ABC to recover sales *Filter your audience based on WhatsApp messages sent, replied to, and more using segments and send targeted campaigns to drive purc

2. Use Live Chat and Bots to have real-time conversations

  • Run live chat or use custom bots on your website to greet visitors and return customers, offer product recommendations, promote offers, prevent cart abandonments, upsell, and cross-sell.

3. Sell while you sleep. Automate emails to work for you round the clock

  • Schedule your emails to reach your customers based on their time zones to increase open rates. If your business has a customer base spanning regions, their time zones even get auto-enriched based on IP address.
  • Create responsive emails for desktop, mobile, and tablet.

4. Create personalized experiences for customers with pre-defined segments

  • Create dynamic segments of buyers based on their interaction with your brand—who they are & what they like —to personalize your marketing strategy and campaigns better. Use our pre-defined segments created exclusively for Shopify storefronts to tailor experiences at scale.

5. Put your online sales on autopilot with pre-built journeys

  • Choose from 20+ Playbooks to create personalized campaigns at scale and increase customer engagement across channels.

6. Boost sales and conversion with cart abandonment reminders

  • Bring back customers to complete their purchase when they navigate away after adding an item to the cart.
  • Send this reminder via WhatsApp, SMS, Chat, or email.

7. Support customers across channels of their choice

  • Answer customer queries and resolve issues faster via live chat, chatbots, WhatsApp & SMS.
  • Manage all customer conversations in one place with the Agent Inbox.

Launch date

Pricing 21-day free trial

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free forever

Free to install

10,000 marketing contacts worth $200 FREE

  • Contact & List management
  • Email campaigns
  • Live chat
  • Forms and website tracking

Growth

$19/month

12,000 marketing contacts FREE. Upgrade as you grow.

  • Multichannel engagement (WhatsApp, SMS, email, chat & social)
  • Shopify playbooks
  • Event-based segments
  • 1 Messaging Agent License FREE

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • 20infinity.in

    Location India
    Time spent using app 3 months

    I majorly use the app for setting up customer journey's and sending them shipping email, review requests and cart abandonment Journey. My another big use case is sending marketing emails and WhatsApp to the marketing lists. The team has been proactive and very helpful regarding solving queries and bringing in new features as requested. As my customer base increases i would be able to automate more and utilize more features.

  • Rosaprima Ecuador

    Location Ecuador
    Time spent using app 3 months

    One of the best apps in the entire marketplace, synchronization with the CRM works perfectly, it helps us a lot in order to have complete traceability of customer purchases and improve campaigns towards our target audience. The support team behind the app is very professional and has given us all the help in the case. 100% recommended

  • deyga.in

    Location India
    Time spent using app About 2 months

    Before Freshmarketer, we used an app for email marketing and another for WhatsApp. Most days, it was about jumping between both to ensure campaigns run as scheduled. More jumping when we had to track the metrics for each campaign. Imagine our relief when we could do it all (and more) from one app! Setting up campaigns is a breeze with their inbuilt email editor. We’re also tracking all the metrics we want, so that’s another win-win.
    Our favorite, though, is their playbooks. No setting up anything, just a click to automate everyday work, like sending reminders to a customer who abandoned their cart. And there are many use cases like this one, all configured and just waiting to be launched. We’re saving 10x more time already.
    Freshmarketer is what you need if you’re looking to replace 10 tools with just one.

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