Reviews (226)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this integration app for its user-friendly interface and efficient product management, including quick product import and effective categorization. It supports batch editing and uploading, ideal for large catalogs. The 24/7 customer support, accessible via multiple channels like WhatsApp, is frequently highlighted for its responsiveness and professionalism, significantly enhancing online business operations and market expansion.

March 11, 2024

When it works, it works great! I've been having some issues mapping and listing a few products which isn't ideal but their tech team has been great. They're always at hand to answer questions and provide solutions.

tribz
United Kingdom
About 2 months using the app
Edited January 4, 2021

I have now changed my review as there have been no problems for quite some time and the customer support seems to have got a lot better Initially we thought this app was ok and gave it 5 stars having used it for a few weeks now we are very dissappointed We had 2 orders with inventory errors which suggests they are not uploading in real time as they say they are when confronted about this they said it had been resolved but a week later the same problem. They told me that it wasnt their error but they were speaking to Fruugo about it, They clearly had not spoken to Fruugo at all and just said that they would make sure it never happened again. This type of support is not satisfactory. If i replied to my customers like this I would have been closed down a long time ago I have now spoke to Fruugo and they have cinfirmed that Cedcommerce did not speak to them at all about this problem and that the problem was Ced commerce NOT Fruugo . I have asked to speak to a manager but Ced commerce are not replying to me

WatchandClockParts.com
United Kingdom
Almost 2 years using the app
CedCommerce replied December 10, 2021

Thank you for your valuable feedback ! At CedCommerce, we work hard to meet the expectations of our clients, providing top-class services and support. We are more than happy to hear we hit the mark for you. We wish to serve you again soon. Have a great day!

November 8, 2022

een top app! zeer goeie hulp. ik zou het iedereen aanraden om deze app te gebruiken voor fruugo een echte aanrader.

homestoreking.nl
Netherlands
Over 1 year using the app
September 3, 2020

This app is amazing. Especially if you are in the dropshipping business and you have more than 10000 SKU's. Staff very helpful. I recommend it.

Kagmad.com
United Kingdom
11 months using the app
CedCommerce replied December 10, 2021

Thank you for your valuable feedback ! At CedCommerce, we work hard to meet the expectations of our clients, providing top-class services and support. We are more than happy to hear we hit the mark for you. We wish to serve you again soon. Have a great day!

August 23, 2022

Does what it's supposed to do. CED was great in the initial setup phase. Fruugo and be very particular with category classifications and CED handled it very well. Would definitely recommend.

KimmyShop
Canada
4 months using the app
January 2, 2019

Started using this app last year December 2018, so far so good. But still, we need more conversions.

Globe Rasmonet
United States
About 2 months using the app
CedCommerce replied December 10, 2021

Thank you for your valuable feedback ! At CedCommerce, we work hard to meet the expectations of our clients, providing top-class services and support. We are more than happy to hear we hit the mark for you. We wish to serve you again soon. Have a great day!

June 22, 2023

Great support in setting it up. Communication via whatsapp was a bit much though, was a few misunderstandings where they hadn't heard what I was saying or querying, aside from that everything else in ease of getting it setup and onboarded was great.

Mattress Guru
United Kingdom
About 1 month using the app
October 26, 2023

I am delighted with the treatment and attention received, if the publication goes as well as the integration I will be very satisfied.

Lansinoh Spain
Portugal
About 1 month using the app