Reviews (44)

Overall rating
4
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
March 13, 2025

Seems to be impossible to get support. Messaged the vendor twice as fulfilment notifications seem to be frozen and not getting any replies. Also this app seems to keep saying reached limit for fulfillment profiles when we only have 5 setup (for 5 vendor notifications.).

The Original Factory Shop
United Kingdom
Over 4 years using the app
SyncX replied March 14, 2025

Hi, according to our ticket system, the last conversation was in 2024. It is possible we didn't get your email. Please try to send an email to our support again or use the chat to reach us. We hope to help resolve the issue you are facing. I already increased the limits to 7.

March 25, 2025

Why won't anyone provide support? Been waiting for days!

Me Too Shoes
United States
Almost 10 years using the app
SyncX replied March 27, 2025

We sincerely apologize for your frustration. We already replied to your ticket 10 hours ago. If you didn't receive our reply, please use another email to send an email to our support or use the chat on the app to reach us. We hope to help resolve the issue you are facing.

October 24, 2024

Have used this App to fulfill tracking to our Shopify Store Order for a few years now.
Had an issue recently and the support and solution provide to me was spot on . Would recommend this App

Trilogy Natural Products (USA) LLC
United States
3 months using the app
May 13, 2025

Great app! Great support!!

Genie | Floral, Balloon & Events
Malaysia
6 days using the app
November 20, 2024

Funciona de maravilla. Me ahorra muchísimo tiempo.

René Merino
Spain
About 1 month using the app
Edited October 15, 2019

Amazing simple and efficient app... the support team is amazing to respond asap! I use many of their apps already.

Gtmdingo
Australia
Over 3 years using the app
April 13, 2022

Fantastic app and a great support team. I asked them to amend a parameter within their app and they were able to amend this within a few days.

linenbundle-ie
Ireland
Over 2 years using the app
August 26, 2022

Excellent support. Job is done accurately. We are very happy with the result Thank you for your service.

Collectong
Hong Kong SAR
About 2 years using the app
SyncX replied August 29, 2022

Thank you so much for taking the time to leave this lovely review 🙌 🙌 🙌 We're so happy you're enjoying Fulfill Sync💞

Edited October 19, 2020

We use UpTracker every time our shopify API integration does not work and it saves us every time. It's a very good deal for the price and super easy to use. Thank you UpTracker!

Swing Design
United States
About 2 years using the app
May 25, 2018

The app works well, and the support team is incredible.

I have an email string in my inbox with over 20 replies back and forth. I asked for some really unique functionality - and they've tried 4 different solutions for me, all for free. AND - the 4 solutions we had to try were because I didn't properly describe my issue.

Great App.
Great Price.
Great Support.

Blueseventy Store
United States
About 2 years using the app