Reviews (137)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to convert social media followers into real customers, enhancing both customer acquisition and retention. It is praised for its effective social media integration, which boosts VIP and subscriber lists, sales, and influencer program management. Key features include automated influencer outreach, Klaviyo integration for email and SMS marketing, and automated rewards for social engagement. The app is user-friendly due to its seamless Shopify integration and is supported by responsive and helpful customer service, especially during personalized onboarding. Continuous updates and reliable performance further solidify its reputation among e-commerce businesses aiming to link social media engagement with sales efforts.

April 20, 2023

I can't say enough good things. Customer Support + onboarding is unparalleled. The platform itself is so ahead of it's time and is really helping a small brand like my own leverage organic mentions and foster meaningful relationships with my customers. Integration process was seamless. This is a MUST for CPG brands.

the phix
United States
20 days using the app
Gatsby replied May 1, 2023

Thanks for such a fantastic review! Your team has been a pleasure to work with! We are excited to see/be a part of your growth. We have no doubt you guys are going to be super successful!

December 7, 2017

Such a unique idea for an app! It was super simple to setup and get rolling on my website. I am excited to see the interest that it helps me generate for my brand.

Mydogmonsters
United States
20 days using the app
November 8, 2021

Currently loving that the team creates an outline and process that we can pick-up and individualize. Nice to have one lest thing on the to-do list knowing that Gatsby is running outreach and follow-up for potential influencers

Tailored Union
United States
19 days using the app
Gatsby replied November 9, 2021

Love to hear it! That's our goal, make it easy for you to scale your influencer strategy. I believe Jared on our team cloned our Klaviyo Flow templates for you which make it that much quicker. Please let us know if you have any questions :)

October 29, 2018

Its one of the most useful apps out there for customer interaction using social media and using customers as brand ambassadors.

Aylas
United Kingdom
18 days using the app
July 20, 2022

By far the most advanced influencer app on Shopify. We needed some help to get set up and the team was very helpful!

ORTTU
United States
15 days using the app
October 23, 2017

I'm going to give this 5 Stars Cause I love the idea so far and I know that they are working on adding some features to make this great. I've also had a great experience with customer support and talking to the founder on what improvements need to be made.

I've hired multiple companies to help with influencer outreach without much success. The idea that I can start partnering with my customers to promote my brand is brilliant. Setup was simple and straight forward. I appreciated the customization on the placement and size of the items on my home page. I've already made lots of suggestions on how to improve the app and I feel like my feedback has been heard and they are working on these items.

I have had a about 10% sign up rate from my customers and I'm looking forward to working with them. Great Idea and can't wait to see whats next

Moviecodes
United States
15 days using the app
December 9, 2018

Very interesting concept that make the optin opup much more effective. I recommend to every store owners that want to make it big on instagram

Inner Art World
Canada
14 days using the app
May 30, 2023

Gatsby went above and beyond to help our storefront expand our social media outreach processes. We implemented the system in less than a couple days with the support of the Gatsby team. Using Rise.ai + Gatsby we are able to reward social media engagers with in-store credit to incentivize content creation and repeat purchases. The keyword triggered automatic responses on instagram have also opened up a world of being also to manage our social inbox when we receive hundreds of DMs everyday. Thank you Gatsby team!

DETOURE
United States
14 days using the app
Gatsby replied May 30, 2023

Thank you so much for the fantastic review! It's always fun to work with our partners at Rise.ai! I'm also happy to hear you love the automated Instagram DMs; it's one of my favorite features! We look forward to seeing even more growth!

December 16, 2021

Fantastic app and company. Offers you a truly valuable competitive advantage, and opens the door to your social media data in a way you’ve probably never been able to visualize until now.

All-Pedal
United States
12 days using the app
March 22, 2018

Our experience with Gatsby and working with Brett has been top notch.

Idea:

I've perused just about every marketing plugin on Shopify and this was one of the only ones to catch my attention. It's seems like such a simple idea and I'm surprised it hasn't been more widely adopted: trade social shares for a small discount. As a new brand trying to grow our online presence and brand familiarity, it makes a lot of sense!

Design:

Love being able to customize everything from the colors to the fonts. It allows everything to look very on-brand.

Service:

Brett did an intro video walkthrough with us which was super helpful and has been very fast to respond with any small questions during setup. The tool is easy to install but if you are sometimes tech clumsy, their team is ready to help!

Rise Brewing
United States
11 days using the app