Reviews (137)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to convert social media followers into real customers, enhancing both customer acquisition and retention. It is praised for its effective social media integration, which boosts VIP and subscriber lists, sales, and influencer program management. Key features include automated influencer outreach, Klaviyo integration for email and SMS marketing, and automated rewards for social engagement. The app is user-friendly due to its seamless Shopify integration and is supported by responsive and helpful customer service, especially during personalized onboarding. Continuous updates and reliable performance further solidify its reputation among e-commerce businesses aiming to link social media engagement with sales efforts.

September 30, 2024

I have never experienced such perfect customer service before. Available around the clock. I received immediate help with the setup, and everything works wonderfully. I look forward to creating many creative automations. 5 stars

Magic Pearl
Germany
28 days using the app
August 29, 2024

We're thrilled to be using this app! If you want to turn your social presence into real customers, I highly recommend it. The automations have been a huge time-saver, freeing us up to focus on other aspects of our business. Brett and his team have been incredibly supportive, guiding us through every step and ensuring we get the most out of the app. Our experience has been outstanding from start to finish. Highly recommended!

DANIELLA SHEVEL
United States
3 months using the app
September 16, 2024

Gatsby helped us leverage our highly engaged social audience into expanding our SMS subscriber list. Very effective tool, low lift and high ROI!

BUCKETSQUAD
United States
About 1 month using the app
October 25, 2024

Gatsby has been incredibly valuable towards optimizing our customer acquisition funnel. Their team's support has been helpful whenever we've needed anything. We're excited to keep using Gatsby as we continue to grow our ecom biz and socials.

Candylab
United States
16 days using the app
May 30, 2024

Thats what I hate about social media, you can’t get their bloody email. Till now! Love what Gatsby is doing!

lük beautifood
Australia
About 2 years using the app
June 3, 2024

Would highly recommend to anyone who has a social presence that they want to convert to real customers. Our entire experience thus far has been great. From having our initial introduction done by the founder himself, to the intuitive and highly useful features that we have implemented into our marketing plan, I can't recommend this app enough.

COBIA
Canada
3 months using the app
May 23, 2024

Solves a major gap by giving easy to use keyword automation for converting social followers onto your email/sms list. The set up was extremely simple and Brett's onboarding call made sure everything was dialed and ready to rock. Very excited to experiment with Gatsby and see how many cool things we can do with keywords, etc. Wish this was around years ago!

J skis
United States
10 days using the app
Gatsby replied May 31, 2024

Love to hear it! Thank you. Your brand's style and voice, and of course your awesome products for skiers are an inspiration. Besides your first successful Instagram giveaway with us where you collected email and SMS subscribers through Instagram DMs, we hear you're planning your next DMs for List Growth push around an early access campaign. Looking forward to seeing this come out, all the great things you do with the platform.

May 20, 2024

Great app with a lot of cool features and the CEO of the company Brett is so nice and helpful with anything you need! highly recommend!

The Tropical Society
United States
4 months using the app
Gatsby replied May 31, 2024

Thank you! Wonderful to hear. We're always here if you have questions as you use and experiment with all the cool features. Just ping us in app or via email anytime.

April 26, 2024

Love the list growth feature, super easy to set up for collecting new email & SMS subscribers in Klaviyo! Love the experience, it feels super natural to instagram!

GORGIE
United States
Over 1 year using the app
Gatsby replied May 31, 2024

Thanks Gorgie team! Being with Gatsby now for over a year, its wonderful to watch how your use-cases continue to grow as we roll out new functionality like the list growth feature.

Your team continues to drive new creative ideas around UGC, SMS campaigns and connecting the dots between your retailers, your ecomm business, Instagram and your email / sms channel. Tying everything together beautifully. Its wonderful working together!

Gorgie is inspiring business for anyone reading this review, they have a great community and marketing strategy.

April 8, 2024

This is so fun! We use ManyChat too but they don't offer any kind of Klaviyo integration like this. Gatsby's new DM feature is allowing us to get more value out of our active Instagram community by turning those followers into sms subscribers. We were already Gatsby clients for tracking UGC and their Klaviyo flows for ambassadors so we had early access to the beta of their new DM feature, and blown away is all I can say. We were able to start collecting SMS subscribers from Instagram DMs within minutes of them turning this feature on for us. Its super smooth and really easy to turn around. I just launched an Instagram giveaway to start collecting more subscribers, and I'll update the review later with performance metrics but I've heard from others how successful its been - so I'm STOKED! The only thing it's missing is the ability to trigger DMs when someone leaves us a comment but they said they're working on it. If you're active on Instagram or Klaviyo, download Gatsby!

Little Trouble
United States
About 2 months using the app
Gatsby replied April 11, 2024

We LOVE your kids clothes, they are so cool! We're literally sharing Little Trouble with all the parents we know. Thank you for being a beta tester of the new DM feature and sharing your thoughts here!