Reviews (111)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for converting social media followers into customers and managing influencer and user-generated content. They report significant improvements in customer acquisition, retention, and sales, crediting its integration with platforms like Klaviyo and Shopify. Features for tracking and rewarding social interactions, and automating influencer outreach are particularly valued. Support is noted for being responsive and helpful, especially during onboarding.

April 30, 2019

We used Gatsby with our online shop to get some more info from our customers. Instagram is hugely popular for us and drives a lot of traffic to our site. Offering a discount code allowed us to get a lot of information on who was shopping with us, and Gatsby allowed us to connect with them so easily to see how we could collaborate in the future. Definitely worth a try.

Hip Mommies. Carefully curated. Thoughtfully designed, responsibly made.
Canada
1 minute using the app
March 24, 2023

We have just launched our ambassador program and expect it to do wonders for our brand awareness, engagement, revenue and content strategy. Jared has been exceptionally patient and supportive. With the time difference he is super flexible with his availability which is greatly appreciated. Look forward to seeing what Gatsby can do!

Dr Naomi Skin
Australia
About 1 month using the app
Gatsby replied May 2, 2023

Thank you so much for the review! We love working with the Dr. Naomi team! We are excited to see your ambassador program develop!

March 1, 2023

We're so excited to partner with Gatsby and impressed by its capabilities, both for brand awareness and retention. In particular, Jared has been invaluable, going above and beyond to support us in getting us set up as well as helping us develop a clear strategy for how Gatsby will elevate our current marketing efforts. Unbelievable customer support.

Italeau
United States
20 days using the app
November 10, 2022

I've been in digital marketing for over 20 years, leading Fortune 500 company teams and managing billions in media. I can honestly say, Gatsby is a thoroughly thought out product which leverages principles of the viral coefficient, in an intuitive interface that allows for store owners to leverage and monetize every customer and the majority of their visits. In an age where ATT has destroyed discovery, Gatsby is a must have app. Lastly, their account management and customer service teams are first class.

Momentary Ink
United States
6 months using the app
January 22, 2022

We love this app! Fantastic support from Brett and Jared, the best team. This app has everything we were looking for!

Megahoodie
Norway
8 days using the app
November 9, 2021

I had some issues with getting a Klaviyo form up on my site in addition to some other questions- I reached out to the team and they jumped right on it - helped me get everything setup. I couldn't be happier with the service so far. Excited to see the results!

Momma Trend Boutique
United States
3 days using the app
Gatsby replied November 11, 2021

Great to hear! Thanks for the nice note. We're looking forward to hearing about your results as well, keep us in the loop! And please let us know any additional questions that come up.

October 5, 2021

Amazing integration and support staff getting set up. We are excited to be using this program and seeing how it establishes return customers and brings new customers to our store. I have never come across another app that has these features. Thanks Gatsby team!

Axion Footwear
United States
6 days using the app
Edited August 6, 2021

We found this app and are so delighted so far with the quick, professional service we have received from Brett! He organized a zoom meeting to help me set up Gatsby and integrate Omnisend. Brett was extremely helpful and patient. He is even taking the time to zoom with my staff to go over all the benefits and features of using Gatsby! Thanks Brett

Mia Melon
Canada
18 days using the app
July 31, 2021

We just signed up for Gatsby due to the great reviews and right out of the gate I had some issue that needed troubleshooting and through the chat, it said they would get back to me on Monday (it was Saturday am) and that was fine. But to my surprise within minutes Brett was on chatting with me and helping me to resolve the issues at hand for almost TWO HOURS! Good customer service is rare in today's world so it was so refreshing to have someone going above and beyond! Way to knock it out of the park with customer service, Gatsby! We can't wait to see what this platform does for our business's growth.

UNBOWED
United States
1 day using the app
July 2, 2021

This app is an amazingly powerful tool and the dashboard is easy to use. Their customer service is off the charts! I'm not the most adapt when it comes to installing and integrating things to my store and Brett from support was helpful, patient, explained things well, and he ensured everything was working perfectly before closing the chat. Highly recommend!

Seashells and Shipwrecks
Canada
About 2 hours using the app
May 8, 2021

We've been in the influencer field for years and haven't been more impressed then with this app. We've only just started to implement it but the customer support in itself has been so, so, so good that this review is valid in our eyes. After spending multiple years seeing apps come and go, this really is a must-have. With the added benefits this app provides you can't go wrong.

Girls in Logos
United Kingdom
About 21 hours using the app
March 18, 2021

Gatsby is a must have especially for small businesses like ours! It's functionality is great and Gatsby's support team is beyond helpful.

Motherland Coffee Roasters
United States
10 minutes using the app
Edited February 25, 2021

Was stuck with a few things and got a reply within an hour from the founder himself who helped me sort a few things out non related to Gatsby. Thanks for taking the time to look into my issues, which are now all sorted thanks to the team. Would like to highly recommend using these guys. I tend to steer away from apps that are very slow at getting back. It was all sorted in the space of a few hours which would've taken me a day to fix alone. Thanks for the amazing and fast support guys. Highly highly recommend using Gatsby :)

Beyond Clothing Co.
United Kingdom
1 day using the app
Gatsby replied February 26, 2021

Thanks Ina! Glad we got everything figured out together.

February 21, 2021

I have been intimidated by influencer marketing so I am excited to find Gatsby. I had a few questions and when I contacted the support, he provided answers to all my questions promptly. Within 15 minutes of installing the app, I was able to set it up and integrate with Klaviyo. Thank you for awesome support.

THE CARLIN by MIHOKO | Hair accessory for easy updo hairstyles & heatless curls
United States
35 minutes using the app
February 17, 2021

We were looking for a way to find microinfluencers to increase our site traffic and this is the perfect app to do just that! They made the setup process seamless and easy. Would definitely recommend!

To Be Decorated
United States
About 14 hours using the app
October 29, 2020

I am absolutely astonished by the customer service I have been getting from Gatsby! If you book a demo you may pleasantly by getting a dem from the CEO, Brett Bernstein! Amazing guy, great software, fantastic customer service, 5 stars everytime! The perfect solution to turn your existing customers into infleuncers.

Smart for Life
United States
3 days using the app
April 22, 2020

We started using Gatsby a little over a week after our store launched. It outperformed our previous popup modal within a few days and we got incredible leads and potential influencers. In a little over a week we've collected over 400 customer emails and IG profiles, about 10% of our traffic, and a little over 30% of those individuals are micro-influencers we will begin working with shortly.

The Gatsby team has been extremely helpful throughout this entire process of launching the app and optimizing its function for our purposes.

I can't recommend this app enough, if your business is socially focused (which every business should be at this point) you need Gatsby to effectively communicate, track, and understand your site visitors and potential leads.

BrewBike
United States
10 days using the app
April 11, 2019

Customer service terrific
app amazing
highly recommend
it is no doubt essential for every site
within 5' i got new lead

EZSMARTKID
United States
About 22 hours using the app
March 20, 2019

We use the data from Gatsby to understand our customers better and streamline micro-influencer outreach. We have their popup widget & integration with our checkout page. All works great and the customer service is the best I've seen on here... Well done guys!

White Plum
United States
Over 1 year using the app
December 24, 2018

Great APP - it has been a learning curve from 2017 when i first knew of it. Much improved APP - most importantly great technical support. Brett is very good.

Charlie Banana
United States
5 days using the app
October 29, 2018

Its one of the most useful apps out there for customer interaction using social media and using customers as brand ambassadors.

Aylas
United Kingdom
18 days using the app
October 15, 2018

Gatsby's customer service is par to none, they go above and beyond to help where needed and make it a very pleasant experience!

Keep up the good work with the product, and the service!

Kindred Spirits Kingston
Canada
About 24 hours using the app
October 12, 2018

I'm still brand new and learning about the app. But had a wonderful experience setting up the app. Brett Bernstein is awesome!! He took time to make sure that the app was setup well. I'm a happy customer

Fab Icon Cosmetics
United States
24 minutes using the app
October 12, 2018

This is the best app. I used yet .If i could give it 10 stars i would. Brett has great customer service and it was so easy to set up took less than 5 min. and he was with me the whole time .Plus the 7 day trial you cant go wrong.

RidingBeast
United States
About 23 hours using the app
July 16, 2018

Installation was seamless and concise, much like a game tutorial Gatsby lead me every step of the way through the initial setup. There was no "Well, what now?" point. The app itself is quick to load, lightweight, and clean.

The creator Brett personally answered any questions I had and was generally just a good guy.

This is a great app to further connect with your users in a natural way devoid of gimmicks or tricks. Certainly an app I'll use in all of my future projects.

Thanks Brett!

Greg The Store
Ireland
About 2 hours using the app
June 1, 2018

Just finished up setting our first Gatsby campaign!

Took a few minutes to set up, looks clean on the site, and runs super smooth first try!

Super stoked to start connecting in a genuine way to our customers through our Shopify to make them customers for life!

For a free 14 day trial, you really do not have anything to loose!

Thanks for all of your help Gatsby Team!

Bold Brew Coffee
United States
40 minutes using the app
December 7, 2017

Such a unique idea for an app! It was super simple to setup and get rolling on my website. I am excited to see the interest that it helps me generate for my brand.

Mydogmonsters
United States
20 days using the app
Edited December 5, 2017

I have to say this app is really great. Great way to grow social network for your business. Asides simple installation, the support is awesome. They are also open to feedback. They recently extended their free trial to 14days which allows businesses gather enough data to make an informed decision.

I definitely recommend Gatsby. Great job.

Acacia K
United Kingdom
9 days using the app
November 14, 2017

Gatsby is easy to install and take less than 3 min to set up. Also if you have any Qs or suggestions, their customer service is insightful and responsive.

Smith Starr
United States
25 days using the app
November 14, 2017

This is a great tool to have and Gatsby does a great job to simplify the entire process. We started using it as a free trial and now it is an integral part of our annual marketing plan. It makes it easy for both us and the customer to connect with the brand socially. Love it!

Moshyn
United States
About 1 hour using the app
October 24, 2017

Gatsby is a great app to develop your micro influencer strategy! It displays a customizable button on your site. Influencers can be incentivized to click and share your brand on social media with their friends and followers, spreading your messaging to the world. The interface is super simple to use and your button is highly customizable to match the look and feel of your site! The Gatsby team is very responsive and open to suggestions, which is great. I highly recommend adding Gatsby to your site and attract more influencers to represent your brand!

House Of Mirza
United States
6 days using the app