Reviews (137)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to convert social media followers into real customers, enhancing both customer acquisition and retention. It is praised for its effective social media integration, which boosts VIP and subscriber lists, sales, and influencer program management. Key features include automated influencer outreach, Klaviyo integration for email and SMS marketing, and automated rewards for social engagement. The app is user-friendly due to its seamless Shopify integration and is supported by responsive and helpful customer service, especially during personalized onboarding. Continuous updates and reliable performance further solidify its reputation among e-commerce businesses aiming to link social media engagement with sales efforts.

April 8, 2024

Gatsby has been an impressive app for a few years now. What really sets this software apart is the commitment to ongoing development and evolution in a direction that makes sense for customers. We have been impressed with the willingness of Brett and the Gatsby team to continue to incorporate new features that drive value for our brand. I'm optimistic that things will continue to improve. With the continual push toward influencers supporting brands, this is a necessary tool for anyone in DTC to make their brand relevant. I'd highly recommend using Gatsby and building your Ambassador / Referral / Influencer program!

Kinsley Armelle
United States
Over 1 year using the app
Gatsby replied April 11, 2024

So wonderful to hear, thank you! No question about it, we'll never stop innovating and building. We appreciate you taking note of the progress these past few years and sharing your thoughts.

May 14, 2024

Great experience so far and great help with getting it setup! Hoping to get more email sign ups through social media this way.

Love and Fit
United States
10 days using the app
Gatsby replied May 31, 2024

Thanks team! We're confident you will :) Just shoot us a note anytime with questions. We also have a growing list of case studies on our site for more examples and to help spur up more ideas for campaigns to help add more email signups from Instagram.

June 7, 2024

If you're trying to grow your list, Gatsby is a must. Available support is top-notch.

Dan The Baking Man
United States
About 1 month using the app
June 5, 2024

Gatsby solves a major need for us - while Instagram is a major community channel for us, we have over 150,000 Instagram followers, and no way to control if or how they get our content. Getting these followers subscribed to our owned channels like Klaviyo email and SMS is a major opportunity to convert them to customers.

Gatsby couldn't have come at a better time, big fans of the product and team. Great support and product.

Lingua Franca NYC
United States
About 22 hours using the app
May 23, 2024

Brett has been so helpful in getting us started. Offering ideas and technical support to ensure our DM competitions and messaging has run smoothly. The auto DM feature is brilliant, really straightforward to set up! Keyword syncing in Klayvio is slick. Gatsby dashboard and the ability to download high quality social content is excellent.

Pets Love Fresh
United Kingdom
About 8 hours using the app
Gatsby replied May 31, 2024

Thank you team! Our Klaviyo integration really is something special :), it's been a work in progress for a while but when this new auto DM List Growth feature came out, its like all the magic really came together. Thank you again for the great feedback, we love working with you all, not in the least because we get to see all your cute dog photos!

December 12, 2023

We recently found this app and think it is genius in its approach to helping brands manage IG interactions, brand ambassadors, keeping up with IG posts, and nurturing influencers. The app is unique and stands out because they have thought of and integrated so many solutions for merchants looking to harness their own social media opportunities. It streamlines what is otherwise cumbersome to do manually. Love their integrations with top email platforms. Brett, the founder and developer of the app, has offered us great customer service, for which we are very thankful and has gone out of his way to help us get up and running on the app. Highly recommend not only for the app itself and all it offers, but, because of their great, responsive, personal customer service.

ThumbPRO
United States
12 days using the app
November 19, 2024

I heard about Gatsby on a podcast and I had to try it. It's been a game changer on our first Instagram giveaway with it, allowing us to easily collect email addresses and sync them up to our email platform Klaviyo as well as the benefit of this Shopify integration we can get sales data and see first-hand the ROI on email addresses picked up with Gatsby.

We can also track/reward/email followers who tag us in stories which is awesome.

The founder was hands-on helping me set up my first campaign but you'll soon realise it is extremely easy to do yourself.

Functional Tennis
Ireland
13 days using the app
October 31, 2017

Gatsby has been an incredible asset to the e-commerce side of our business. Their easy-to-use interface has allowed us to create custom and engaging campaigns to increase both sales and social engagement. On top of the stellar interface, the customer service is second to none. Brett has taken amazing care of us every step of the way and we can't thank Gatsby enough for the results they have produced for us! It certainly doesn't hurt that they're always coming out with new functionality that further enhances the value of the app. Give it a go, we promise you won't regret it.

Gradys 2
United States
Almost 4 years using the app
October 5, 2021

Amazing integration and support staff getting set up. We are excited to be using this program and seeing how it establishes return customers and brings new customers to our store. I have never come across another app that has these features. Thanks Gatsby team!

Axion Footwear
United States
Over 2 years using the app
November 17, 2020

Within a couple of days of setting it up, we already had some great potential influencers to reach out to. Gatsby has been really helpful in recruiting for our affiliate program!

o3waterworks
United States
Over 2 years using the app
Gatsby replied November 24, 2020

Thanks Jade! Great to see our new Klaviyo integration working out for you