Reviews (111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for converting social media followers into customers and managing influencer and user-generated content. They report significant improvements in customer acquisition, retention, and sales, crediting its integration with platforms like Klaviyo and Shopify. Features for tracking and rewarding social interactions, and automating influencer outreach are particularly valued. Support is noted for being responsive and helpful, especially during onboarding.
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Thats what I hate about social media, you can’t get their bloody email. Till now! Love what Gatsby is doing!
Would highly recommend to anyone who has a social presence that they want to convert to real customers. Our entire experience thus far has been great. From having our initial introduction done by the founder himself, to the intuitive and highly useful features that we have implemented into our marketing plan, I can't recommend this app enough.
Gatsby is TRULY awesome - it's helping us get more engagement with creators and more direct sales from our partnerships with them. Great team -- can't recommend enough :). Jared has specifically been very helpful for the past year+ we've been using Gatsby!
An amazing way to approach a community of micro inflencers for us. We have been extremley happy with the platform and even happier with the customer service from the team. We highly recommend Gatsby.
Thanks for such an awesome review. We are so excited to see/be a part of your program jumping to the next level!
Love the list growth feature, super easy to set up for collecting new email & SMS subscribers in Klaviyo! Love the experience, it feels super natural to instagram!
Thanks Gorgie team! Being with Gatsby now for over a year, its wonderful to watch how your use-cases continue to grow as we roll out new functionality like the list growth feature.
Your team continues to drive new creative ideas around UGC, SMS campaigns and connecting the dots between your retailers, your ecomm business, Instagram and your email / sms channel. Tying everything together beautifully. Its wonderful working together!
Gorgie is inspiring business for anyone reading this review, they have a great community and marketing strategy.
Gatsby has become an incredibly important part of our Influencer Strategy at Kulani Kinis and has assisted in managing our growth to now almost 600,000 followers on Instagram. Before we signed up to Gatsby, we were struggling to manage the large amount of collaboration requests we were receiving per day and didn't have the capacity to interact with or foster relationships with micro-influencers, who were providing us with valuable UGC. Gatsby provided us with a solution to automate this process at scale, whilst also retaining a personalised connection with ambassadors. It has enabled us to build a community of highly engaged influencers or Kulani ‘Sun Chasers', who now organically promote our brand. We’ve worked alongside Gatsby for over a year now, and have it set up across all 5 of our Shopify plus stores, in which time we have seen impressive results from the app! So far, we have received over 12 000 content pieces from Sun Chasers mentioning us on Instagram and TikTok with 13.5% of all Influencers in the Sun Chaser program, and 33% of Influencers signed up with 50,000+ followers, having mentioned us at least once on Instagram. We've measured a huge 17x ROI from Gatsby just over the past 6 months. About half of that ROI is coming from our Sun Chasers increasing their own life-time-value with us, buying more swimwear for themselves to wear & promote on their Instagram and TikTok, and the other half is from the orders they're bringing in from their followers. Being able to manage such a large ambassador program at scale is the magic key here. Gatsby allows us to open up our ambassador program and get more customers involved, thereby increasing customer loyalty & LTV and driving in new business. During the past 6 months, our Sun Chasers have placed 2,244 orders with us worth $197,000 USD (net of any discounts) for themselves from initial purchases upon signing up to the program alone, and they've driven an additional $230,000 from 3,336 orders coming from their followers. Gatsby's 17x ROI doesn't even take into account subsequent purchases made by Sun Chasers, the value in the UGC, nor the time saved from being able to automatically track and scale our community. We have also also seen high engagement rates from our Sun Chaser list inside Klaviyo, including a 35% submit rate on the Klaviyo sign up form on our USA website and a 6.8% submit rate on our post purchase sign up form. Our Sun Chaser Welcome Emails have on average an 80% open rate and our Sun Chaser Campaign Emails have consistent open rates of over 50%. To top this all off, the Gatsby team is always willing to jump on calls with us and are quick to fix any issues we encounter at the drop of a hat. I have never worked with an app which is so hands on, involved and responsive to our questions and requests. We look forward to continuing to work with Gatsby and are excited to keep growing our Ambassador program alongside the app!
Gatsby has been an impressive app for a few years now. What really sets this software apart is the commitment to ongoing development and evolution in a direction that makes sense for customers. We have been impressed with the willingness of Brett and the Gatsby team to continue to incorporate new features that drive value for our brand. I'm optimistic that things will continue to improve. With the continual push toward influencers supporting brands, this is a necessary tool for anyone in DTC to make their brand relevant. I'd highly recommend using Gatsby and building your Ambassador / Referral / Influencer program!
So wonderful to hear, thank you! No question about it, we'll never stop innovating and building. We appreciate you taking note of the progress these past few years and sharing your thoughts.
The team did a fantastic job building my flows and making sure the software works to my expectations. They offer 5-star service.
We have used Gatsby to help us find influencers already interested in our brand. We've been able to automate a large portion of this for our Ambassador Program where we've activated a large number of our audience to get them talking about us to their own followers. Jared has given extensive help with flows, Gatsby and troubleshooting. The team is always passing along suggestions to help boost results which we've seen in our sign ups and click through rates on embedded forms. Both Brett and Jared have gone above and beyond to keep us up to date and onto the latest functions. They are constantly taking feedback and suggestions on as a way to keep developing Gatsby and making it even better! Thanks guys!
Gatsby has been a great partner to Pop & Bottle! They app works great, helps us get more leverage from ambassador/influencer efforts and the team is so helpful and knowledgeable. Thank you Brett & Jared!