Gatsby: Convert Your Followers

We have just launched our ambassador program and expect it to do wonders for our brand awareness, engagement, revenue and content strategy. Jared has been exceptionally patient and supportive. With the time difference he is super flexible with his availability which is greatly appreciated. Look forward to seeing what Gatsby can do!

The team did a fantastic job building my flows and making sure the software works to my expectations. They offer 5-star service.

This is so fun! We use ManyChat too but they don't offer any kind of Klaviyo integration like this. Gatsby's new DM feature is allowing us to get more value out of our active Instagram community by turning those followers into sms subscribers. We were already Gatsby clients for tracking UGC and their Klaviyo flows for ambassadors so we had early access to the beta of their new DM feature, and blown away is all I can say. We were able to start collecting SMS subscribers from Instagram DMs within minutes of them turning this feature on for us. Its super smooth and really easy to turn around. I just launched an Instagram giveaway to start collecting more subscribers, and I'll update the review later with performance metrics but I've heard from others how successful its been - so I'm STOKED! The only thing it's missing is the ability to trigger DMs when someone leaves us a comment but they said they're working on it. If you're active on Instagram or Klaviyo, download Gatsby!

I am absolutely astonished by the customer service I have been getting from Gatsby! If you book a demo you may pleasantly by getting a dem from the CEO, Brett Bernstein! Amazing guy, great software, fantastic customer service, 5 stars everytime! The perfect solution to turn your existing customers into infleuncers.

Gatsby is great! They are so helpful through the onboarding process and respond promptly to all of our questions via email. The program takes only a little bit of time to set up but is user-friendly, well-integrated, and a much better fit for our customer base compared to other affiliate programs. Highly recommend!

We found this app and are so delighted so far with the quick, professional service we have received from Brett! He organized a zoom meeting to help me set up Gatsby and integrate Omnisend. Brett was extremely helpful and patient. He is even taking the time to zoom with my staff to go over all the benefits and features of using Gatsby! Thanks Brett

Gatsby has become an incredibly important part of our Influencer Strategy at Kulani Kinis and has assisted in managing our growth to now almost 600,000 followers on Instagram. Before we signed up to Gatsby, we were struggling to manage the large amount of collaboration requests we were receiving per day and didn't have the capacity to interact with or foster relationships with micro-influencers, who were providing us with valuable UGC. Gatsby provided us with a solution to automate this process at scale, whilst also retaining a personalised connection with ambassadors. It has enabled us to build a community of highly engaged influencers or Kulani ‘Sun Chasers', who now organically promote our brand. We’ve worked alongside Gatsby for over a year now, and have it set up across all 5 of our Shopify plus stores, in which time we have seen impressive results from the app! So far, we have received over 12 000 content pieces from Sun Chasers mentioning us on Instagram and TikTok with 13.5% of all Influencers in the Sun Chaser program, and 33% of Influencers signed up with 50,000+ followers, having mentioned us at least once on Instagram. We've measured a huge 17x ROI from Gatsby just over the past 6 months. About half of that ROI is coming from our Sun Chasers increasing their own life-time-value with us, buying more swimwear for themselves to wear & promote on their Instagram and TikTok, and the other half is from the orders they're bringing in from their followers. Being able to manage such a large ambassador program at scale is the magic key here. Gatsby allows us to open up our ambassador program and get more customers involved, thereby increasing customer loyalty & LTV and driving in new business. During the past 6 months, our Sun Chasers have placed 2,244 orders with us worth $197,000 USD (net of any discounts) for themselves from initial purchases upon signing up to the program alone, and they've driven an additional $230,000 from 3,336 orders coming from their followers. Gatsby's 17x ROI doesn't even take into account subsequent purchases made by Sun Chasers, the value in the UGC, nor the time saved from being able to automatically track and scale our community. We have also also seen high engagement rates from our Sun Chaser list inside Klaviyo, including a 35% submit rate on the Klaviyo sign up form on our USA website and a 6.8% submit rate on our post purchase sign up form. Our Sun Chaser Welcome Emails have on average an 80% open rate and our Sun Chaser Campaign Emails have consistent open rates of over 50%. To top this all off, the Gatsby team is always willing to jump on calls with us and are quick to fix any issues we encounter at the drop of a hat. I have never worked with an app which is so hands on, involved and responsive to our questions and requests. We look forward to continuing to work with Gatsby and are excited to keep growing our Ambassador program alongside the app!

We've used Gatsby to supplement our social media influencer marketing as our team's bandwidth has had more demands placed on it. Gatsby has been extremely useful in identifying loyal customers who can double as influencers for us and making those connections for us automatically. Because they're already customers, there's no need to educate them as much about the product, and they're typically willing to collaborate. I would definitely recommend Gatsby to any company looking to expand their influencer marketing initiative.

Gatsby really came through in explaining how their app works. This is really going to help us get going with working with our influencers!

The Gatsby team is awesome! They are super easy to work with, super knowledgeable, and genuinely care about your success as a brand and as a customer using their service. The customer support is awesome and thorough - we are really happy with our experience so far!