Consentmo GDPR Compliance

Consentmo GDPR Compliance

Reviews (1,177)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its straightforward GDPR compliance, especially noting the effective free plan ideal for small businesses. They appreciate the easy installation, customizable cookie bars, and support for Google Consent Mode V2. The responsive customer support via live chat and the app's stable, quick integration are also key highlights.

June 11, 2024

The app is great, the customer support is above and beyond. We can absolutely recommend.

Papenbreer
Germany
9 months using the app
Consentmo replied June 14, 2024

So so happy reading your positive review about our support team! Thank you for the praise! 🙏
Enjoy using our app and if needed, we will be here for you!

June 3, 2024

I had trouble integrating the compliance app, however Zeus came to the rescue! We step-by-step went thought what I needed to do. He checked along the way. Well... I clipped a piece of code in the liquid backend, Zeus continued to patiently guided me to trouble shoot and solve the problem. He didn't let me down and kept checking in as I worked on the problem. I chose the right integration for sure, great customer service!

Bà Xã Shop
Canada
1 day using the app
Consentmo replied June 5, 2024

We are so glad to hear about your experience with one of our bests - Zeus!
😊 We just want to provide the best service here even if it goes out side of the scope of our app! 🙌
Thank for the amazing review and enjoy using our app! ✨

June 24, 2024

Die Consentmo GDPR App funktioniert gut. Nach einem Theme-Update hatte ich Probleme, weil der Code nicht mit übertragen wurde. Der Chat-Support reagierte schnell und Georgi war sehr hilfsbereit und freundlich.

Bible Power
Germany
2 months using the app
Consentmo replied June 25, 2024

Ich freue mich sehr, von Ihren positiven Erfahrungen mit unserer App und unserem Support zu hören! Danke, dass Sie dies mit den anderen Händlern teilen, wir wissen das zu schätzen! 🙏

June 7, 2024

Amazing customer service. First rate

get dopa
United Kingdom
29 days using the app
Consentmo replied June 12, 2024

Thank you so much for the praise of our support! 🙏
We are really doing our best to provide assistance to our merchants! 🙌

May 11, 2024

Helpful, quick to solve problem. Very little wait time. Very satisfied.

Generayxion
United States
Over 1 year using the app
Consentmo replied May 14, 2024

Thank you so much for the kind words! 🙈 We really appreciate it! 🙏🏻

September 20, 2024

Responsive, friendly team. The application can also be personalized. I 100% recommend the app.

Diog
Slovenia
41 minutes using the app
Consentmo replied September 24, 2024

Yes, yes, yes, awesome that you mention that, thank you! 🤩 You can 100% personalize the cookie bar to fit your brand identity perfectly! 🎨

September 17, 2024

Seitdem ich diese App installiert habe, habe ich merkwürdige Zugriffe aus den USA, die meinen Webseiten Traffic nach oben treiben, sodass ich den Plan nun erhöhen müsste und zu einem bezahlten Plan wechseln muss. Schon ein komischer Zufall.

aest.
Germany
About 1 month using the app
Consentmo replied September 19, 2024

Hallo und danke für Ihr Feedback.

Wir haben eine weitere Überprüfung durchgeführt und festgestellt, dass Sie unsere App nur für die EU aktiviert haben. Das bedeutet, dass Ihr Kontingent unabhängig vom Traffic aus den USA nicht davon betroffen ist. Unsere App hat keinen Einfluss auf den Traffic im Store, wir berechnen lediglich die App-Impressionen. Sie können Ihren Traffic mit einem Analysetool wie Google Analytics weiter überprüfen und mehr über die Quelle des Traffics herausfinden. Unsere App ist eine „Build For Shopify“-App und wird mit den strengen Anforderungen von Shopify kompiliert. Ihre Funktionen sind alle auf Compliance ausgerichtet und haben keinen Einfluss auf den eingehenden Traffic. Wenn Sie der App eine zweite Chance geben möchten, prüfen wir gerne, was dort der Fall ist. 🙂

[English translation] Hello there and thanks for your feedback.
We made a further check and noticed that you did enable our app only for EU, which means no matter what US traffic you had, this would not affect your quota. Our app does not impact the traffic in the store, we are simply calculating the app impressions. You can further check your traffic with an analytics tool such as Google Analytics, and check more on what is the source of the traffic. Our app is a Build For Shopify one, and compiles with strict requirements from Shopify, its functionalities are all related to compliance and there is no impact on the incoming traffic. If you are willing to give the app a second try, we will be more than happy to check what is the case there. 🙂

August 26, 2024

Su equipo me ayudó con la configuración están atentos los felicito

Compita
Ecuador
About 2 months using the app
Consentmo replied August 28, 2024

¡Hola y gracias por la increíble reseña! ¡Lo apreciamos mucho! 😊

June 19, 2024

Easy to use and great support,

ChinPum
Spain
4 months using the app
Consentmo replied June 21, 2024

Thank you so much for the amazing feedback! 🙌
We highly appreciate it! 🙏

August 6, 2024

Excellent customer service! Very easy to use and a must for compliance.

NO&YO
United States
About 1 hour using the app
Consentmo replied August 8, 2024

Thank you so much for the nice review! 🤩
You should check our fresh new feature of optimized mobile experience of the cookie bar📱Just navigate to the Best mobile experience tab and click on Turn on to check it! 👀