Consentmo GDPR Compliance

Consentmo GDPR Compliance

Reviews (1,540)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in ensuring GDPR compliance and simplifying cookie consent management. They praise its user-friendly setup, real-time updates, and comprehensive reporting. The free plan appeals to small businesses, and the exceptional customer support is noted for its responsiveness. It supports multiple languages, integrates with Google Consent Mode, and offers customization options for privacy policies and cookie banners.

May 3, 2024

I have been trying to reach support for 2 days and have not had a response. Each time I try, it eventually disconnects me due to inactivity and I have to restart the process. Disappointing.

Tyto Robotics
Canada
Almost 2 years using the app
Consentmo replied May 6, 2024

Thank you for reaching out to us. We apologize for any inconvenience you’ve experienced. Our records indicate that John from our support team responded to your inquiry on May ...

September 17, 2024

Seitdem ich diese App installiert habe, habe ich merkwürdige Zugriffe aus den USA, die meinen Webseiten Traffic nach oben treiben, sodass ich den Plan nun erhöhen müsste und zu einem bezahlten Plan wechseln muss. Schon ein komischer Zufall.

aest.
Germany
About 1 month using the app
Consentmo replied September 19, 2024

Hallo und danke für Ihr Feedback.

Wir haben eine weitere Überprüfung durchgeführt und festgestellt, dass Sie unsere App nur für die EU aktiviert haben. Das bedeutet, dass Ihr ...

December 29, 2021

Disables automatically without further notice due to 'too much traffic they cant handle'. Not recommended.

Bange Backpacks
Germany
9 months using the app
Consentmo replied December 30, 2021

[Update 11.01.2022]
Hello there,

It will be nice if you could take a minute to reply to our messages. I hope you understand that leaving bad reviews and then never replying ...

July 12, 2023

When looking for a cookie compliance solution, we were recommended Consentmo. Several months after implementing Consentmo, we noticed significantly skewed reporting in every one of our analytics dashboards. Being detrimental to accurate reporting across the business, especially conversion rate, we expended large amounts of resources to identify the cause. After weeks of testing and trying to ...

Madhappy
United States
4 months using the app
Consentmo replied July 14, 2023

Hello there,

As we mentioned in the reply to your query, all the reports your team has communicated from the 10th of July onwards were not received on our support system. We ...

June 15, 2020

The app is not working most of the time. It is giving a timeout error on the admin settings pages...

Market4u Online Mall
United Kingdom
2 months using the app
Consentmo replied June 16, 2020

Update [20.08.2020] Hello there, we have just released a new improved and feature-rich version of the app and we really wanted to receive your updated feedback on it. May you ...

Edited November 28, 2022

Update 4: this should make you think. AFTER 1 MONTH MANY ISSUES ARE STILL HERE. They really try to fix, a lot of effort. But they cannot fix them. Main purpose of the app is to block cookies. It doesn't. THIS APP IS NOT COMPLIANT FOR GDPR- CHECK IT WITH YOUR GDPR OFFICIER AND TEST IT CAREFULLY. .

Concetto è
Italy
2 months using the app
Consentmo replied October 19, 2022

[Update 29.11.2022]: I will state again, we have gone above and beyond to check further different solutions for the custom setup the customer here has. It is worth noting ...

Edited September 21, 2021

I have greatly changed my mind about this app. The fact that they charge you per page views and not website visitors is insane! I do not recommend this app if you have constant daily traffic. I was paying for the PRO plan (10$ monthly), and with 800 website visitors daily, I ended up having the bar not functioning at only 5 days into the month. I found a much cheaper app, where I pay 5$ per month ...

Instant Nails
Romania
2 months using the app
Consentmo replied July 20, 2021

Hello there, we checked our records and you were lastly running our Standard plan which is for $5.99 a month and it covers up to 30 000 page views also a month. I will ...

December 4, 2023

They blocked the service while in the trial period, I received a message from the application saying that my store exceeded the number of requests, (I have not sold anything in my store, it has hardly any traffic because I have not advertised it)

It is better that they put it directly into payment. Now I created simple Cookies with Javascript linking to Google and I ended up in trouble.

PekePlay
Spain
22 days using the app
Consentmo replied December 5, 2023

Hello there and thanks for reaching out.
We are sorry to hear about your case, but exceeding the quota on the free trial without any traffic sounds very suspicious, perhaps ...

October 17, 2023

Même pas le droit de mettre un avis basique à une étoile c'est pour vous dire ...

VitaSoutien
France
8 days using the app
Consentmo replied October 18, 2023

Bonjour, pouvez-vous nous faire savoir si vous rencontrez un problème avec l'application ou avec notre support? Nous aimerions vraiment vous aider avec la configuration et ...

Edited April 11, 2020

It looked good on the surface but there is a major problem. It seems that this app to function needs to communicate with the developer's server which is very unstable. Sometimes the banner pops up after 10 seconds, sometimes after 30 seconds and other times NOT AT ALL! So if you really want to protect yourself against GDPR lawsuit definitely look for more reliable solutions.

STYLISTS' CHOICE
United Kingdom
1 day using the app
Consentmo replied May 26, 2020

Update [20.08.2020] Hello there, we have just released a new improved and feature-rich version of the app and we really wanted to receive your updated feedback on it. May you ...