Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to ensure GDPR compliance, with features like a customizable cookie banner and IP-based geolocation notices. It's praised for its user-friendly interface, reliable performance, and compatibility with other apps. The free plan is generous, and the customer support team is noted for their quick responses and expertise. Merchants also appreciate unique features such as compliance checks and detailed consent logs.

July 10, 2023

Have only been using the free plan so far, but that has given me everything I need to be GDPR compliant. The cookie banner is very customisable, so it's easy to stay on brand with colours etc and at the same time avoid destroying the customer experience.
Once setup there is an option to speak with tech support to have them check for compliance. I spoke with Georgi who was incredibly helpful in helping me check my store. He also went above and beyond in spotting a few other things I needed to change in my Shopify settings for faster page load times. This included sending me step by step video instructions that were super easy to follow an implement.
Really impressed by the app functionality and especially the first class customer support. Thank you!

United Kingdom
7 months using the app
Consentmo replied July 11, 2023

Wow, what a review! 🫣😊 Thank you do much for giving this detailed feedback of our app and service, we appreciate it a lot! 🙏
Enjoy using our app and if you need any additional help, Georgi will be happy to assist! 🦸

April 28, 2023

A Game-Changer App with Stellar Customer Service!

I've been using Shopify for quite some time now, and I've tried my fair share of apps to enhance my store's functionality. However, I can confidently say that this particular app has been a game-changer for my business! The features it offers are not only innovative but also extremely user-friendly, making it a breeze to incorporate into my store.

What truly sets this app apart, though, is the exceptional customer service. I had the pleasure of working with Giorgi, who took the time to set up the app for me personally. From the beginning, Giorgi was incredibly patient, attentive, and detail-oriented. He made sure to understand my store's specific needs and customized the app accordingly.

In conclusion, I wholeheartedly recommend this app to any Shopify store owner. Not only will you be getting a fantastic app with robust features, but you'll also receive unparalleled customer service. If you're lucky enough to work with Giorgi, you'll know that you're in good hands!

United Kingdom
2 months using the app
Consentmo replied April 28, 2023

Wow, what a review! 🤩 We are speechless! 🙊
Thank you very much for appreciating our app, services and efforts! 🙏🏻
We are constantly working to improve all of the above, and I can guarantee that we have no plans to stop! 💪🏻
Thanks for choosing us, and if you need further assistance, Giorgi will be happy to help again! 🦸

August 10, 2023

Awesome support. We had an issue with our integration, which had actually nothing to do with this app and they found the problem, so that we could fix it. Very helpful.
Besides that its one of the view apps out there which has really all the necessary legal features for GDPR even in free plan.

Travel Tiger
9 months using the app
Consentmo replied August 12, 2023

Hi there and thanks for the awesome review! 🤩 We really try our best to support even outside the scope of our app 💪 if we can make your life easier, we simply do 😊
Enjoy using our app and if you need further help, you know where to find us! 🧑‍💻

January 5, 2023

Download and set up was pretty quick and easy, I liked the fact for basic free version you could still edit segments.
The plan options are reasonable, time will tell.
Only thing I noticed there was no option for store location ( Australia )

Unsure how app will affect site as I'm still in creation stage and just getting legal compliance stuff sorted.

About 2 months using the app
Consentmo replied January 6, 2023

Hello there and thanks for the nice feedback! 😊
There is an option to enable the cookie bar for all countries which will cover your case for Australia. It is available in the paid plans only as it requires more resources to show the bar everywhere. 🌏
If you have any specific questions for the app, you can reach out to our friendly support at: apps-support@isenselabs.com They will be happy to assist. 👩‍💻

August 15, 2023

Absolutely brilliant customer service - make sure you use the 'check compliance' button - the help I received was instant and extremely clear and helpful and now I'm confident that I'm compliant, which I would not have been without this help! (Also make sure you set everything up on a desktop not a mobile phone as there are lots more options there than in the mobile version!

Debbie Carlisle
United Kingdom
About 9 hours using the app
Consentmo replied August 16, 2023

What a nice review and great advise for setting this up on a desktop - this is very important! 🙌
Enjoy using our app and if you need our help, we are one click away! 😉

May 5, 2023

Nice app, easy to use and fast reliable help center. There is even a free plan to choose, or if you prefer more features paid plans. It needs a translation integrated app (like langshop and such) to have translations of the texts , you cannot put them manually in this app. Apart from that, everything seems great

10 days using the app
Consentmo replied May 5, 2023

Hi there and thanks for the nice review! 😊 Actually you can add manual translated text in the Cookie Bar tab > Cookie Bar Content section, but if you need further help with that our support team can assist - no worries. 🦸

June 11, 2023

After evaluating MANY different GDPR+etc. cookie compliance apps, this one is the only one that met all my requirements. As a bonus, the developers are extremely accessible and helpful by email support. They helped me with custom code samples that I applied to my theme to ensure that custom tracking code I had (for other third-party services) were staying in compliance. I also love that the app can use IP-based geolocation to show the relevant notices ONLY to visitors for whom it is relevant. In my case, that means most of my visitors don't get nagged by a cookie consent banner at all (yay!) AND I stay in full compliance (double yay!).

United States
6 months using the app
Consentmo replied June 12, 2023

Hi there and thanks you very much for the awesome review! 🤩 We are thrilled to hear your positive feedback and experience with the app! 😊
Enjoy using it and if you need any further assistance - you know where to find us! 🧑‍💻

February 9, 2023

I'm not particularly techy and I found this app very easy to install and configure.
As my store is brand new I've gone for the free version for now.
I love how you can customise the cookie bar and adapt it to your brand colours, and also how easy it was to understand the cookie bar behaviour, for instance which cookies should load automatically, and which ones should not.
I had to contact Support to ask a question and they got back to me immediately with a clear explanation on how to sort out a specific setting. I'm impressed so far.

Play Italian Shop
United Kingdom
10 days using the app
Consentmo replied February 10, 2023

Hello there and thanks for the detailed review on your first encounter with the app! 🤩This will help a lot of merchants for sure. 😊
Enjoy using our service and if you need any additional help, our support team will be happy to assist again! 😉

August 6, 2023

One of the best value for money GDPR compliant cookie apps.

The support will help you as long as necessary with pleasure and free of charge, for example for customization.

A point to improve: consider replacing your subscription system by number of pages viewed, number of visitors because this could become an obstacle to the conservation and reuse of Consentmo on future stores.

Otherwise, 5/5.

Gants Intelligents
22 days using the app
Consentmo replied August 8, 2023

Hi there and thanks for the valuable feedback. We appreciate it a lot! 🙏
We are working on lifting the quota limits for the premium plans, so stay tuned, it will happen in the upcoming weeks 👀

Edited June 22, 2023

Very friendly and fast service. We had some issues in the coding when integrating the app with our translation tool, and Zeus was excellent in solving our issue. He immediately had a software engineer look into it, and in no time they found the issue and solved it. 100% recommend the app to anyone mainly because of the excellent customer service. Unusual to find such great support. Thank you.

6 days using the app
Consentmo replied June 20, 2023

Hello there and thanks for the updated and still awesome review! 😊 You made our day again! ✨
Enjoy using our app and if you need any additional help, you know how to reach Georgi and Zeus! 🦸🦸