Consentmo GDPR Compliance

Consentmo GDPR Compliance

Reviews (1,241)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its GDPR compliance and customization options, including a user-friendly interface and support for Google Consent Mode V2. It offers a free plan, ideal for small businesses or initial trials. Stability and reliability are consistently praised, along with exceptional customer support that enhances user experience through quick and effective assistance.

November 3, 2020

Prima Support - vielen Dank für die schnelle Hilfe. Die App funktioniert sehr gut... Empfehlenswert.

Zaunmichl
Germany
Over 1 year using the app
Consentmo replied November 3, 2020

Thank you very much for your positive review. If there is anything else we could help you with, please let us know. :)

February 3, 2020

First, for GDPR compliance, this is one of just a few apps that actually are compliant and it couldn't be easier to install and activate. If that's all you need it for, 5 stars.

However, for CCPA, while it looks like the name of the app in the app store has been updated to include CCPA, the actual content and settings within the app still only reference GDPR. Ex: the title of the page is still "GDPR Compliance", and the links still only say "GDPR requests", etc. Nothing references CCPA for those users looking for that info. My recommendation: in addition to the GDPR copy and links, there should be CCPA specific copy and links. Without these, if I were a consumer looking for CCPA compliance information and only found GDPR info, I wouldn't feel reassured the site was CCPA compliant. While it's possible the GDPR links cover all the CCPA needs, with only GDPR named in the link, I wouldn't feel confident CCPA is covered. With these updates, I wouldn't hesitate to give it 5 stars.

Aqua Lung
United States
Over 1 year using the app
Consentmo replied February 4, 2020

Hello there! Thank you for your valuable feedback! On your comments: the GDPR page serves as a CCPA page too, however, since the app started as a GDPR one first, we have not changed the page yet. What you can do right now, is simply to open the page and change GDPR to CCPA wherever you find it.

Still, I will talk with the devs that when the app is installed, the merchants to have two different pages - a GDPR one and a CCPA one. Will this cover your needs?

December 10, 2020

Really fast support! They solved a translation issue immediately even if we still were in trial mode!

Maserati Family&Friends
Italy
About 1 year using the app
Consentmo replied December 18, 2020

Hello there and thanks for the great review! Enjoy using our app! :)

Edited August 31, 2023

E un ottima app la consiglio anche l'assistenza e molto soddisfacente, sono stata aiutata in tutto grazie Joann

Variety Store
Italy
7 months using the app
Consentmo replied March 20, 2023

Ciao e grazie per la bella recensione! 😊 Lo apprezziamo molto! 🙏
Divertiti a usare l'app e se hai bisogno di ulteriore assistenza, Georgi sarà qui per aiutarti. 🧑‍💻

February 1, 2022

so far so good! I'm setting up the app and haven't used it yet. will return for feedback, at a later date!

PLINISH
United States
5 months using the app
Consentmo replied February 2, 2022

Hello there and thanks for your feedback. If you need any help setting up the app, we are available in chat and via email at apps-support@isenselabs.com.
I would advise you to also check our Setup Guide here: https://gdprcdn.b-cdn.net/pages/guide which also includes step-by-step video tutorials. :)

December 2, 2020

Good App and Fast Customer Service! There are other apps to download but I tested this one and Its easy to use.

Megailusion
Spain
4 months using the app
Consentmo replied December 2, 2020

Hello there and thanks for the positive review :) If there is anything else we could help you with in regards to managing our app, you know how to find us!

December 7, 2020

Really good service! Helped me to get everything in order so we are compliant to GDPR. Would definitely recommend to get your shop in order.

amuseyourday
Belgium
2 months using the app
Consentmo replied December 10, 2020

Thank you very much for the nice review. We are happy to receive it! :)

August 24, 2019

The app was installed very easily. Only thing that I had an issue with was seeing the bar appear on my website. This was easily fixed by the support team who instructed me to view my page "incognito".

Jubilant Jewellery
Canada
2 months using the app
Consentmo replied August 24, 2019

There was a misunderstanding regarding the 'incognito' case. We discussed this with the merchant and now everything is clear with them :)

January 15, 2022

Por enquanto to gostando bastante!! está me atendendo os requisitos gerando mais confiança pro meu site e consequentemente aumentando minha vendas!

VsaCity
Brazil
29 days using the app
Consentmo replied January 17, 2022

Olá e muito obrigado pela bela revisão! Percebemos que você não nos deu a classificação completa como um comentário aqui. Você pode nos informar se há algo que podemos melhorar ainda mais para tornar sua experiência ainda melhor? 😊

April 14, 2022

Great support team. They help us customize the app to our needs and were quick to respond. Would recommend.

MACKAGE Canada
Canada
28 days using the app
Consentmo replied April 14, 2022

Hello there and thanks for the positive feedback!
Can you please share with us what is missing for you to have a 5star experience with our app? We will be happy to address it. :)
Looking forward to your input.