Reviews (51)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited December 18, 2020

The app is working fine but the problem begins with Google Merchant Center blocking your Shopping Ads for violating their policy. I had to remove the app for that reason. If there was a disclaimer somewhere in the description, I wouldn't have installed it in the first place. This problem persist with all the apps that hide the prices as it is against the Google Shopping Ads policy.

Leister India
India
10 days using the app
Gravity Software replied December 18, 2020

Thank you for your review.

We were unaware of the problem and we are very sorry for the inconvenience caused to you. We have already added a note to the description about the problem with Google Merchant Center. It is the first time when someone mentioned the issue. Our app does exactly what is described here on the Shopify App Store. It was designed for merchants who wish to sell bespoke products and we didn’t mean to cause harm. All apps that add the "Request a Quote" available on the Shopify App Store work the same way and all of them will have the same problem.

If possible please delete the review because it affects our rating and we do our best to keep the development for this app. It's not an easy software to develop and there are a number of issues that we face everyday. Especially in a situation like this one where there is nothing that we could do to make the product page containing the “Get a quote” compliant with the Google terms.

February 10, 2018

Wonderful app. It is perfect for my custom orders pages. Outstanding customer service! I highly recommend this app!

Cosmic Crystal Visions
United States
7 days using the app
Edited March 6, 2019

Great app. Simple to install and easy to use. Great support also. Contacted support and issue was resolved with a day. Highly recommend.

RMUS - Turn-key UAV Drone Program Solutions Provider
United States
5 days using the app
November 17, 2019

The app is very simple to use - just don't accidentally hit the "apply to all products" button...BUT the support team responded within minutes and fixed my error - and on a Sunday afternoon

Very impressive - Thank you for the excellent support

G-FORCE POWERSPORTS
United States
5 days using the app
November 18, 2020

Wonderful app to create a customized form for the product. Very easy to use and implement. Great job by your team. I wish you all best of luck and success. Thanks

Ornishq
India
5 days using the app
November 18, 2020

I was encouraged by the positive feedback but I found omplicated to install. I gave up. Will look for a simpler app.

The Bengal Cats
United States
3 months using the app
Gravity Software replied November 18, 2020

Thank you for your feedback. We are sorry for the delay in getting back to you. The problem has been resolved.

March 19, 2021

I installed this app as a Free trial. It was very easy to use and set up. I did encounter a glitch apparently our theme and the app didn't play nice, so I sent them an email, just like that they fixed the problem in no time. Communicated with us, to keep us informed, I was really impressed. Amazing, so efficient. I would highly recommend this app. I will continue using for sure after my free trial. Thanks guys.

iPhix Canada
Canada
2 days using the app
May 6, 2019

This is an amazing app. Easy to use, setup and the support is fa-nominal.

I set this App up late on a Friday night and saw that it did not hide the cart on the top of our site. I sent a message in to tech support and Adam responded within an hour. Not to mention once I gave him access he fixed the problem that night.

Thank you Adam you are fantastic and the customer service is outstanding.
SBS

SBSolutions.ca
Canada
1 day using the app
September 23, 2022

I really like how we can create custom quote forms for different products. This is HUGE for us! And their customer service is fantastic. They quickly got back to me and made a couple of cosmetic customizations that look really good. Highly recommend this app!

RAM Equipment and Supplies
United States
1 day using the app
November 26, 2019

This is one super little app that packs a real punch. If you're looking for a decent high-quality quote form, get this app! if you're looking for something that is easy to use and set up, get this app! and if you're concerned about poor customer support:- don't be...just get this app! Had some great support today and had the app set up just how we wanted it. Big shout to Adam for his help - many thanks

Security Bollards Direct
United Kingdom
About 8 hours using the app