Reviews (56)
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Great product , good customer service.
Thanks for taking the time to share your review! We're happy to hear you enjoyed Getsitecontrol and had a great experience with our customer service. Thank you for your support!
Their support is absolutely amazing. Super fast and helpful. You are not going to get help like this from any other app.
Thank you so much for your amazing review! We strive to provide the best possible support, and it means a lot to us to hear that our team exceeded your expectations 🙌
so far, great service and friendly staff! When I was confused about layouts, or needed help, the live chat service was incredibly fast and they resolved all issues in literally minutes!
That's fantastic to hear! We're thrilled you've had such a positive experience with our app, and appreciate your kind words about our support team. We're always happy to help!
UPDATED REVIEW - an initial set up problem was quickly resolved. App is easy to work out, has adequate customisation and excellent configuration options. Sensibly priced.
Can't even open it, keeps sending me back to my stores page...hoping to get support, but even trying to send a support request throws up errors. Hopefully this will trigger someone to get in touch.
Hello, thank you for flagging this issue! We found that the Brave browser can block resources needed to open the app from Shopify Admin.
We reached out with a solution, but since we haven’t heard back, we want to ensure everything’s now working smoothly for you.
Could you reply to our previous email or contact us directly at help@getsitecontrol.com? We’re happy to help troubleshoot further or confirm the resolution.
We appreciate your patience and collaboration!
Blocks the entire screen on mobile and desktop with numerous settings. Font can only be one size... not a great app.
Hi, we’re deeply sorry for the issue you’ve experienced! We contacted you and offered you a quick fix on December 31st. Unfortunately, we haven’t heard back from you yet. Please get in touch with us via chat in your account or email us at help@getsitecontrol.com. We’ll do our best to sort this out for you!
Dan was super helpful and very patient
We really appreciate your feedback! It’s wonderful to hear that Dan provided such helpful and patient support. We’ll make sure he knows his efforts made a difference.
If you ever need help, don't hesitate to contact our team!
Great support and assistance from Helen. Thanks so much! Great product, easy to use and versatile!
Thanks for your kind words! We'll send your kudos to Helen. It’s also great to know you’re finding the app intuitive and flexible. If there’s ever a feature or workflow you’d like to see, don’t hesitate to reach out.
Ottimo supporto dall'assistenza!
La ringraziamo per il suo gentile commento! Ci fa molto piacere sapere che ha avuto una buona esperienza con il nostro team di assistenza.
Amazing app and customer service!
Thank you! Your 5-star review is the highest compliment we could receive 🙌
