Reviews (142)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

October 17, 2023

Great app and amazing support!

The House Of BLOC
United Kingdom
6 days using the app
July 17, 2023

This app adds features and gives access to Shopify's built-in gift card functionality that was only available to Shopify Plus customers until now. I've been looking for a solution like this for a long time. The developer is very responsive, even adding new functionality I've requested within a day. The service had been incredible and, for the first time, gives us the ability to add, update, and deactivate gift cards in bulk. We are also building an integration with our internal systems using the Gift Hero APIs to allow our employees and students to charge items on account. And best of all, we can do all this with a fair flat monthly fee. Most all other gift card solutions demand a percentage cut of sales. I highly recommend this app.

The College Dairy & Greenhouse
United States
5 days using the app
May 3, 2023

Simple to use and fast support. Would recommend for anyone looking for gift card functionality that allows customers to personalize and send directly to recipients.

Bridge & Burn
United States
5 days using the app
September 12, 2022

We just installed this App and it looks great! Moreover, Arthur provided excellent and prompt support to customize the App to meet our needs!
Great job guys!

La Bottega della Nonna
United States
4 days using the app
December 17, 2021

It's a great app! The customer service are really great and available for any problem and the app is POS which is even better for us. I can only recommend this app for gift card ! Your clients will be satisfied.

Pom d'Api
France
3 days using the app
November 14, 2022

Just downloaded this app as it does exactly what were were looking for.
Support could not have been more helpful. Looking forward to this app helping sales grow. Well done gift card hero on an excellent app

Diesel
Ireland
3 days using the app
December 18, 2021

Fantastic app. We'd been searching for a similar app for a couple of years to customize our gift cards and allow customers to send their cards. We initially had an issue with the app and our theme but they quickly resolved it and we couldn't be happier.

Bend Soap Company
United States
2 days using the app
May 15, 2022

Simply the best app for gift card system. Simple, professional, flexible. Professional support when needed. Great job! Looking forward for more designs to use to add to my categories. :)

MyDiscounts
Canada
1 day using the app
October 17, 2023

So far, so fabulous! The app has resolved our Gift Card concerns and exceeded our expectations. As soon as it was loaded and we started customizing it the existing Shopify gift cards synced to the app. Shopify and the app reconciled.
We are delighted with the customization options and our customers have reported receiving the Gift Cards in their inbox and being able to send them on the selected date. Additionally, we have noticed a considerable decrease in the number of Gift Cards being filtered to spam or junk folders. Customers purchase gift cards, and funds are accepted immediately.
Card scheduling causes Shopify reporting discrepancies on gift cards that are scheduled at a future date. Not sure if that is a Shopify or app issue. This will be a concern closer to the holidays.
Another issue, but not a huge deal, cards manually issued (not purchased) after installation doesn't go into the apps analytics for balancing. There isn't a manual sync button. Currently, we don't use the analytics for reconciliation, so it is ignored for now.
Will possibly update the review after the holidays when reconciliation will become difficult with the anticipation in the increase of scheduling.

U.S. Wellness Meats
United States
27 days using the app
October 27, 2022

Finally a simple straightforward gift card app that allows you to upload custom designs, send/schedule to other recipients and it works with your native Shopify Gift card. Wanted some minor changes after set up and their support team was fantastic and went above and beyond to help me out. I highly recommend this app.

Bird Collective
United States
About 21 hours using the app