Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.
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I was blown away today by this company and its customer service. They helped me immediately. Now our gift cards are customizable which helps us cut down on phone calls and special requests. We are very pleased so far!
The App offers many great features that work very well for us and the customer. Especially the option to send the gift voucher directly by email on a day of choice. The App configuration needs some time to adjust but the team was super fast to adapt design and some minor things.
It took around 30 minutes from zero to set up and translate everything, it's absolutely amazing app, it has all the features we looked for (you can manually manage for example each gift card so if you have physical stores people can use it there too).
For this fee it's a must have app for sure.
From a functionality standpoint, this was the only app that provided the tools we needed and now that we have some work arounds in place, it seems to be working well (we're only 2 days in, so we have limited data but testing and early customer usage seems to indicate all is good). My biggest issue is the lack of documentation. That is somewhat offset by the prompt and responsive support I received from the GCH team, but I really prefer documentation to help better understand the product. I think general ecommerce stores will have no issues but we're a little more complicated and needed to deal with in store pre printed Shopify gift cards and how to navigate them within GCH (you really can't so we kept a our physical cards as a separate product). Even with some quirks, it's well worth it to have a POS compatible product with most of the gift card features that native Shopify is lacking.
Great app and super customer service!!
Great application, helped us with our needs. The flexibility is very good, and translations are working correctly as of today.