Reviews (139)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

February 21, 2022

I have tested and tried no less than 12 apps on giftcards for my site. Actually I was disappointed that no one seems to be able to help me solve my problem. As I was reaching my peak moment of pressure to reporting to my customer, Gift Hero Card was introduced by shopify as someone that might be able. I tried and it worked. It solved most part of my problems. They are also responsive and are willing to work on problems to help us out. This is crucial because in the market where there are so many solutions, not everyone have the exact solution needed. I am so glad I get to try this app. This is the only gift card I will use from now and hence I will have to sign up for my other location. Thank you GCH, for your gift card solution!

TCECAFE
Singapore
Over 2 years using the app
July 27, 2022

We're stoked on this app's gift card features! We're stoked on this app's gift card features! We're stoked on this app's gift card features!

Wolven
United States
Over 2 years using the app
November 21, 2021

The level of customization is incredible, and the support / customer service is outstanding. The app is able to resolve a common concern that others have not been able to address properly, and if they do, they overcharge for it because it's bundle along with unnecessary features. From new shops to long-standing ones, installing this app is a no brainer.

Honeycomb Workshop
United States
Over 2 years using the app
Syncube 🥇 replied December 12, 2021

Hi everyone at Honeycomb Workshop, thank you for the great review!

March 21, 2022

This is an exciting app at an amazing price point. I was able to easily provide my users functionality to look up their gift card balance. It made customers happy and internal teams happy. When reaching out with questions, Arthur provided prompt support, detailed answers and went above and beyond to assist in customizing. Thank you!

ROAD iD
United States
Over 2 years using the app
January 18, 2022

Very easy to install and get going with gift cards. Had a small issue with Google sync that Arthur from dev team has helped me to fix in no time. Very happy with the app!

Drippy
Slovenia
About 2 years using the app
Edited April 28, 2022

I would say the out of the box app is generally pretty straight forward and easy to use an their support staff is outstanding. We haven't gotten into the custom API but when we do, I'm sure we will get more out of it.

Boston Proper
United States
Almost 2 years using the app
April 11, 2022

The support we've received from Arthur and his team has been nothing short of amazing. The app works beautifully and it's transformed our gift card fulfilment process from an annoying manual task to one that happens automatically in the background with zero clicks. I also noticed our customer using the app to create custom messages and sending these to loved ones which they previously weren't able to do.. We love this app!!

Rotor One - Melbourne Helicopter Rides
Australia
Almost 2 years using the app
October 16, 2023

Great app and great customer service! We needed help customizing the app and the service was very fast and very efficient.

CAJ
United States
Almost 2 years using the app
December 23, 2021

SO EASY to install! I emailed the developer to ask how to customize the look and feel of the card, and the developer wrote back right away saying they would do it for free! We had tried other gift card apps and they were so clunky - this was easy and streamlined for both us and our customer. Love it!!!

Goldenerre
United States
Over 1 year using the app
March 24, 2022

I have worked as a developer on several shops, and integrated many different apps. Integrating Gift Card Hero has by far been the best experience, Arthur from their support team has been very helpful and has even implemented new features at my request. I highly recommend their app if you are looking for a gift card scheduler - Especially for developers seeking to create a custom UI. - Alex

Den Sidste Flaske
Denmark
Over 1 year using the app