Reviews (148)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the gift card experience, offering customizable digital and physical cards that integrate well with Shopify and QuickBooks. Features like balance checking and scheduled deliveries with personalized messages are particularly valued. The app is noted for its reliability, ease of setup, and responsive customer support that assists with customization and operational guidance, making it a cost-effective solution for personalized gift card options.

January 9, 2024

We love the app. It was easy to install and set up and wow does it preform! Best of all, the team is super responsive and friendly whenever we needed customization or help. Thankful for this app and the team behind it.

Birkenstock Village
United States
About 1 year using the app
Edited December 24, 2022

We looked for an app for gift cards that allows our customers to put in a message, a from line and send directly to their recipient - this does it all! Once installed we also wanted some slight changes and reached out the the developer. He responded SO FAST and made changes very quickly.
Most recently we needed to send gift cards to a large distribution list (800+ recipients in one order). The developer was once again quick to respond. He let us know that while the app currently does not allow for bulk sends it is a feature they are working on. He then offered to perform the bulk order for us, which worked great. He delivered timely communication and the whole process was seamless. The 800 gift cards were delivered on time and without a hitch. Very appreciative of his quick and efficient work! I would highly suggest using this app. It not only works but the developer has proven himself to always be available to help.

The Creamery
United States
About 1 year using the app
December 12, 2021

Great APP! Must have for gift cards.
Very easy to install and use
Send Gift cards directly to recipients. Schedule the card for future delivery
Good default card templates. Great prompt customer support.

ElephantPlate
United States
About 1 year using the app
Syncube 🥇 replied December 12, 2021

Hi ElephantPlate! Thanks for amazing review :) This kind of feedback encourages our team to keep working on the app to deliver even more cool features!

February 13, 2023

Très bonne application. L'équipe est très réactive ce qui est un plus important. Je recommande grandement

LSL Sandbox
France
12 months using the app
September 6, 2022

Gift Card Hero is a great app that works as described. I needed a little support when I upgraded my theme to Shopify 2.0 and the support was very fast, helpful and engaged to ensure everything was working as needed.

Romantic Blessings
United States
12 months using the app
January 20, 2022

Gift Card Hero really helped streamline our gift card process. There are many customizable options to allow you to integrate the gift card process from sales to checking balance seamlessly into your Shopify experience. Their team is very responsive and helped ensure from start to finish we were set up in a way that had a great consumer experience and user experience.

Maxwell Mansion - Lake Geneva, Wisconsin
United States
11 months using the app
January 23, 2024

Brilliant app and the support is second to none

Barleylands Farm Shop
United Kingdom
10 months using the app
March 24, 2022

I have worked as a developer on several shops, and integrated many different apps. Integrating Gift Card Hero has by far been the best experience, Arthur from their support team has been very helpful and has even implemented new features at my request. I highly recommend their app if you are looking for a gift card scheduler - Especially for developers seeking to create a custom UI. - Alex

Den Sidste Flaske
Denmark
10 months using the app
November 26, 2022

The app works very well, and the customer service is professional and fast. Good job, I recommend it

ALESSANDRO VASINI
United States
10 months using the app
December 22, 2021

Very good app at a fair price compared to the other solutions. It fixes lots of problems with native shopify gift card solution :
- The ability to have a good animated design
- The ability to send a gift card to someone
- also the ability to check gift card value The development team is very dynamic and the support is very responsive. We highly recommend this app

La Boutique MOSO
France
9 months using the app