Reviews (139)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

July 8, 2023

We have been using this app for over a year and are happy with it. Great tool and great support also.

Pleasurements
Netherlands
Over 1 year using the app
March 23, 2023

Gift Card Hero is a great app which extends the some what questionable functionality of how Shopify handles gift cards out of the box. Support were very quick in helping us make the changes we needed for our stores and were able to match our design. The extra features such as the balance checker and sending it to another email are a must for any gift care UX.

PassioneOngles
France
Over 1 year using the app
March 13, 2023

Very easy to set up and get it working. And Arthur from support was very fast in responding to my request. Highly recommended.

House of Knives
Australia
Over 1 year using the app
Edited September 1, 2024

Good app, does both the things it advertises. Just what we needed. Great customer support and flexibility!°

Wildschytz
Germany
Over 1 year using the app
December 21, 2022

Just amazing. The perfect app for Gift Cards. It is well built, with all the features needed and support was immediate and very professional. At that price it is the ideal partner to your Shopify store. It is really the Ultimate Tool.

Leonard's Wines & Spirits
Ireland
About 1 year using the app
November 23, 2022

Tra le migliori app per la Gift Card, disponibilità di scegliere se fisica o elettronica. E' possibile tradurla in tantissime lingue e le grafiche sono davvero perfette. Soprattutto lato mobile.
Abbiamo chiesto un aiuto ed hanno risolto immediatamente! Fantastico!

QUANTICLO
Italy
About 1 year using the app
Edited September 25, 2022

The support is A+ and the features are excellent. They saw a void in Shopify's subpar Gift Card system and fixed it. I think it's off to a great start. Glad I found it just in time for BFCM and the holidays! Arthur is great help!

Lonia
United States
About 1 year using the app
Edited December 13, 2021

Gift Card Hero has given us just the features we were looking for on our stores. We now have the ability to offer customers the option to deliver a gift card email directly for who was intended to receive it. And now they can even schedule it so they never forget to wish someone a happy birthday or birthday. Not to forget mentioning, their Customer Service team is absolutely top shelf. They helped us adjust a few things within their app and had everything ready and set to go within a day.

Shop Goldmine Mag
United States
About 1 year using the app
Syncube 🥇 replied December 15, 2021

Thank you so much for your review and please don’t hesitate to reach out if you need any help!

Edited December 24, 2022

We looked for an app for gift cards that allows our customers to put in a message, a from line and send directly to their recipient - this does it all! Once installed we also wanted some slight changes and reached out the the developer. He responded SO FAST and made changes very quickly.
Most recently we needed to send gift cards to a large distribution list (800+ recipients in one order). The developer was once again quick to respond. He let us know that while the app currently does not allow for bulk sends it is a feature they are working on. He then offered to perform the bulk order for us, which worked great. He delivered timely communication and the whole process was seamless. The 800 gift cards were delivered on time and without a hitch. Very appreciative of his quick and efficient work! I would highly suggest using this app. It not only works but the developer has proven himself to always be available to help.

The Creamery
United States
About 1 year using the app
December 12, 2021

Great APP! Must have for gift cards.
Very easy to install and use
Send Gift cards directly to recipients. Schedule the card for future delivery
Good default card templates. Great prompt customer support.

ElephantPlate
United States
About 1 year using the app
Syncube 🥇 replied December 12, 2021

Hi ElephantPlate! Thanks for amazing review :) This kind of feedback encourages our team to keep working on the app to deliver even more cool features!