Reviews (142)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

Edited September 25, 2022

The support is A+ and the features are excellent. They saw a void in Shopify's subpar Gift Card system and fixed it. I think it's off to a great start. Glad I found it just in time for BFCM and the holidays! Arthur is great help!

Lonia
United States
About 1 year using the app
Edited December 13, 2021

Gift Card Hero has given us just the features we were looking for on our stores. We now have the ability to offer customers the option to deliver a gift card email directly for who was intended to receive it. And now they can even schedule it so they never forget to wish someone a happy birthday or birthday. Not to forget mentioning, their Customer Service team is absolutely top shelf. They helped us adjust a few things within their app and had everything ready and set to go within a day.

Shop Goldmine Mag
United States
About 1 year using the app
Syncube 🥇 replied December 15, 2021

Thank you so much for your review and please don’t hesitate to reach out if you need any help!

Edited December 24, 2022

We looked for an app for gift cards that allows our customers to put in a message, a from line and send directly to their recipient - this does it all! Once installed we also wanted some slight changes and reached out the the developer. He responded SO FAST and made changes very quickly.
Most recently we needed to send gift cards to a large distribution list (800+ recipients in one order). The developer was once again quick to respond. He let us know that while the app currently does not allow for bulk sends it is a feature they are working on. He then offered to perform the bulk order for us, which worked great. He delivered timely communication and the whole process was seamless. The 800 gift cards were delivered on time and without a hitch. Very appreciative of his quick and efficient work! I would highly suggest using this app. It not only works but the developer has proven himself to always be available to help.

The Creamery
United States
About 1 year using the app
December 12, 2021

Great APP! Must have for gift cards.
Very easy to install and use
Send Gift cards directly to recipients. Schedule the card for future delivery
Good default card templates. Great prompt customer support.

ElephantPlate
United States
About 1 year using the app
Syncube 🥇 replied December 12, 2021

Hi ElephantPlate! Thanks for amazing review :) This kind of feedback encourages our team to keep working on the app to deliver even more cool features!

February 13, 2023

Très bonne application. L'équipe est très réactive ce qui est un plus important. Je recommande grandement

LSL Sandbox
France
12 months using the app
September 6, 2022

Gift Card Hero is a great app that works as described. I needed a little support when I upgraded my theme to Shopify 2.0 and the support was very fast, helpful and engaged to ensure everything was working as needed.

Romantic Blessings
United States
12 months using the app
January 20, 2022

Gift Card Hero really helped streamline our gift card process. There are many customizable options to allow you to integrate the gift card process from sales to checking balance seamlessly into your Shopify experience. Their team is very responsive and helped ensure from start to finish we were set up in a way that had a great consumer experience and user experience.

Maxwell Mansion - Lake Geneva, Wisconsin
United States
11 months using the app
December 10, 2023

Wow! Super easy app. Arthur gave us a great support in customizing details and this made the gift card absolutely perfect. 5 stars!

Koalababycare
Italy
10 months using the app
December 20, 2022

Has definitely elevated our Digital Gift Cards for our customers! Great follow-up service from Devs too if we have any enquiries.

FINEPRINTCO
Australia
10 months using the app
November 26, 2022

The app works very well, and the customer service is professional and fast. Good job, I recommend it

ALESSANDRO VASINI
United States
10 months using the app