Reviews (139)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

February 13, 2023

Très bonne application. L'équipe est très réactive ce qui est un plus important. Je recommande grandement

LSL Sandbox
France
12 months using the app
September 6, 2022

Gift Card Hero is a great app that works as described. I needed a little support when I upgraded my theme to Shopify 2.0 and the support was very fast, helpful and engaged to ensure everything was working as needed.

Romantic Blessings
United States
12 months using the app
January 20, 2022

Gift Card Hero really helped streamline our gift card process. There are many customizable options to allow you to integrate the gift card process from sales to checking balance seamlessly into your Shopify experience. Their team is very responsive and helped ensure from start to finish we were set up in a way that had a great consumer experience and user experience.

Maxwell Mansion - Lake Geneva, Wisconsin
United States
11 months using the app
December 20, 2022

Has definitely elevated our Digital Gift Cards for our customers! Great follow-up service from Devs too if we have any enquiries.

FINEPRINTCO
Australia
10 months using the app
November 26, 2022

The app works very well, and the customer service is professional and fast. Good job, I recommend it

ALESSANDRO VASINI
United States
10 months using the app
December 22, 2021

Very good app at a fair price compared to the other solutions. It fixes lots of problems with native shopify gift card solution :
- The ability to have a good animated design
- The ability to send a gift card to someone
- also the ability to check gift card value The development team is very dynamic and the support is very responsive. We highly recommend this app

La Boutique MOSO
France
9 months using the app
May 2, 2022

Love this app!! The customer service team is amazing, very easy to work with and excellent understanding of issues. Also beautiful timing regarding the solving problems, now I do not have them. Low new futures, this lets me provide better service and more options :-) Thanks a million!

Your Skin Expert Advanced Aesthetic Clinic
Ireland
9 months using the app
June 6, 2023

Great app. Adding the functionality for our Customers to send a gift card to a friend or family as a gift directly. Something Shopify was missing.

Then regarding support.
We removed scheduling of the gift card and some other cosmetics.
Team was very helpful in changing that for us. Having some of those options as a setting would be great for future use.

cumbooks-dev-plus
South Africa
9 months using the app
November 28, 2023

excellent service and customer care
easy to use app

Pure n' Bio
France
8 months using the app
December 12, 2022

I had a minor issue with installation so contacted support. Arthur messaged back within the hour with a solution. He also assisted with tweaking the app and adding my logo to the gift cards.

So far I'm really liking the service, cost and those cards are beautiful. Some custom backgrounds would be a great feature. That way I could promote my custom aquariums also

Impact Aquariums
Canada
8 months using the app