Reviews (142)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

December 22, 2021

Very good app at a fair price compared to the other solutions. It fixes lots of problems with native shopify gift card solution :
- The ability to have a good animated design
- The ability to send a gift card to someone
- also the ability to check gift card value The development team is very dynamic and the support is very responsive. We highly recommend this app

La Boutique MOSO
France
9 months using the app
May 2, 2022

Love this app!! The customer service team is amazing, very easy to work with and excellent understanding of issues. Also beautiful timing regarding the solving problems, now I do not have them. Low new futures, this lets me provide better service and more options :-) Thanks a million!

Your Skin Expert Advanced Aesthetic Clinic
Ireland
9 months using the app
June 6, 2023

Great app. Adding the functionality for our Customers to send a gift card to a friend or family as a gift directly. Something Shopify was missing.

Then regarding support.
We removed scheduling of the gift card and some other cosmetics.
Team was very helpful in changing that for us. Having some of those options as a setting would be great for future use.

cumbooks-dev-plus
South Africa
9 months using the app
November 28, 2023

excellent service and customer care
easy to use app

Pure n' Bio
France
8 months using the app
December 12, 2022

I had a minor issue with installation so contacted support. Arthur messaged back within the hour with a solution. He also assisted with tweaking the app and adding my logo to the gift cards.

So far I'm really liking the service, cost and those cards are beautiful. Some custom backgrounds would be a great feature. That way I could promote my custom aquariums also

Impact Aquariums
Canada
8 months using the app
August 10, 2023

Big thank you to Gift Card Hero team. Great app, superb support from the team on customization requests.

Flowers & Plants Co
United Kingdom
8 months using the app
November 16, 2022

Fantastic functionality right from the top. Arthur was very quick to respond and implement a few minor changes we wanted to make. A great addition to our store and one of the top 3 app experiences we've had in Shopify. Thank you!

Overland Bound
United States
8 months using the app
Edited July 25, 2024

Absolutely love this app! Gift Card Hero is a perfect solution to my physical in-store gift card needs. It’s great all around and I highly recommend it! Also, a useful tip: if you’re transitioning to Shopify from another system (welcome and congratulations!), there’s a clever workaround to use this app and bring over all your hundreds of valuable unused plastic gift cards. ;) This app has truly been a game-changer for our business.

Sacred Crystals
United States
7 months using the app
February 10, 2023

App works great and featured are continuously added, even upon request. Support is super profesional and also, app is developer friendly, where custom UIs can be created using the javascript API

Petramora Dev1
Spain
7 months using the app
June 19, 2023

The Support Team is really fast when submitting an enquiry and the the Gift Card Hero app is definitely the best app around on the Shopify platform!

Orms Direct
South Africa
7 months using the app