Reviews (128)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced gift card features, which fill gaps in Shopify's default offerings. It's praised for its easy installation, seamless performance, and the ability to reload gift cards, schedule delivery, and offer both digital and physical cards. The customer support is exceptional, with a standout representative named Arthur. The app integrates well with Shopify's POS system and Quick Books, and has a pleasing aesthetic. Merchants appreciate its fair and transparent pricing, API for integration with internal systems, mass gift card sending, multilingual capabilities, and customizable gift card design.

Edited December 24, 2022

We looked for an app for gift cards that allows our customers to put in a message, a from line and send directly to their recipient - this does it all! Once installed we also wanted some slight changes and reached out the the developer. He responded SO FAST and made changes very quickly.
Most recently we needed to send gift cards to a large distribution list (800+ recipients in one order). The developer was once again quick to respond. He let us know that while the app currently does not allow for bulk sends it is a feature they are working on. He then offered to perform the bulk order for us, which worked great. He delivered timely communication and the whole process was seamless. The 800 gift cards were delivered on time and without a hitch. Very appreciative of his quick and efficient work! I would highly suggest using this app. It not only works but the developer has proven himself to always be available to help.

The Creamery
United States
About 1 year using the app
December 12, 2021

Great APP! Must have for gift cards.
Very easy to install and use
Send Gift cards directly to recipients. Schedule the card for future delivery
Good default card templates. Great prompt customer support.

ElephantPlate
United States
About 1 year using the app
Syncube 🥇 replied December 12, 2021

Hi ElephantPlate! Thanks for amazing review :) This kind of feedback encourages our team to keep working on the app to deliver even more cool features!

February 13, 2023

Très bonne application. L'équipe est très réactive ce qui est un plus important. Je recommande grandement

LSL Sandbox
France
12 months using the app
September 6, 2022

Gift Card Hero is a great app that works as described. I needed a little support when I upgraded my theme to Shopify 2.0 and the support was very fast, helpful and engaged to ensure everything was working as needed.

Romantic Blessings
United States
12 months using the app
January 20, 2022

Gift Card Hero really helped streamline our gift card process. There are many customizable options to allow you to integrate the gift card process from sales to checking balance seamlessly into your Shopify experience. Their team is very responsive and helped ensure from start to finish we were set up in a way that had a great consumer experience and user experience.

Maxwell Mansion - Lake Geneva, Wisconsin
United States
11 months using the app
December 20, 2022

Has definitely elevated our Digital Gift Cards for our customers! Great follow-up service from Devs too if we have any enquiries.

FINEPRINTCO
Australia
10 months using the app
November 26, 2022

The app works very well, and the customer service is professional and fast. Good job, I recommend it

ALESSANDRO VASINI
United States
10 months using the app
December 22, 2021

Very good app at a fair price compared to the other solutions. It fixes lots of problems with native shopify gift card solution :
- The ability to have a good animated design
- The ability to send a gift card to someone
- also the ability to check gift card value The development team is very dynamic and the support is very responsive. We highly recommend this app

La Boutique MOSO
France
9 months using the app
May 2, 2022

Love this app!! The customer service team is amazing, very easy to work with and excellent understanding of issues. Also beautiful timing regarding the solving problems, now I do not have them. Low new futures, this lets me provide better service and more options :-) Thanks a million!

Your Skin Expert Advanced Aesthetic Clinic
Ireland
9 months using the app
June 6, 2023

Great app. Adding the functionality for our Customers to send a gift card to a friend or family as a gift directly. Something Shopify was missing.

Then regarding support.
We removed scheduling of the gift card and some other cosmetics.
Team was very helpful in changing that for us. Having some of those options as a setting would be great for future use.

cumbooks-dev-plus
South Africa
9 months using the app