Reviews (128)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced gift card features, which fill gaps in Shopify's default offerings. It's praised for its easy installation, seamless performance, and the ability to reload gift cards, schedule delivery, and offer both digital and physical cards. The customer support is exceptional, with a standout representative named Arthur. The app integrates well with Shopify's POS system and Quick Books, and has a pleasing aesthetic. Merchants appreciate its fair and transparent pricing, API for integration with internal systems, mass gift card sending, multilingual capabilities, and customizable gift card design.

March 16, 2024

Gift Card Hero was just what I needed for my Bridal, Graduate and Baby Registries. I had been reloading gift cards in my Quick Books POS and it worked perfectly for what I needed. When I took advantage of the Shopify/Quick Books bundle I needed to be able to do the same thing. Shopify hooked me up with Gift Card Hero and the rest, as they say, is history. The team that supports this app is amazing. They went overboard when I made a request for a particular feature. My contact person for this request was Arthur T. He kept me informed as the team worked on my request. When the feature was added, he sent me great instructions as to how I was to proceed. He has followed up with me to make sure everything is working properly. It is great to know that Arthur T and his team are interested and dedicated to good customer service.

Accessories, Etc.
United States
7 months using the app
April 1, 2024

Had a few bumps in the road with using Gift Card Hero in our new system. Arthur was there to help with everything along the way, answered all our questions, and even hopped on a google meet to show us some items we were confused about! Great response time and we now have everything up and running!

White Rose Hobbies
United States
3 months using the app
May 23, 2024

This was a really nice, simple, and straightforward app. It was just what we needed for our employee allowance program issued by giftcard.

Gallery Dept - online
United States
3 months using the app
April 23, 2024

They were very helpful with styling the app to reflect the website design. We just installed and haven't yet made any gift card sales, so can only comment on the setup.

Heyday Coffee Co.
United States
12 days using the app
May 1, 2024

Great experince! Shopify has very limited page for gift card and this app solve all the needs you need.
Furthermore the team assist me a lot and was very patient.

My Wishlist S&H
Israel
12 days using the app
May 1, 2024

wonderful app. Great value. Arthur configured the whole thing I didn't have to do anything. Best money I ever spent. He said he was going to add a balance reminder 30 days prior to gift card expiration I can't wait for that feature to get released.

Maine Lobster Now
United States
6 days using the app
May 14, 2024

One of the finest and cute store in shopify where ur budget meets quality products.

Circle Care
United States
About 1 month using the app
March 12, 2024

We had been looking for an app that would streamline our Gift Card offer and we have found it with this app.
Gift Card Hero exceeds our initial expectation. Installation was easy and without any issues and when we did need a bit of help with one aspect of issuing cards, Arthur was extremely helpful and responded in very quick time.
100% happy!

Nonesuch Distillery
Australia
12 days using the app
March 14, 2024

Great app. I had fun designing gift cards to match our vibe. Awesome customer service getting the app set up and ready to go. Thanks! Highly recommend!

Sage & Cedar
United States
22 days using the app
May 15, 2024

Great and easy to use!

The Nook On Five - Cheltenham's Rooftop Restaurant
United Kingdom
Over 1 year using the app