Reviews (142)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing gift card services, offering both digital and physical options with seamless integration into existing systems, including POS. Features like customizable cards, scheduled deliveries, balance checks, and bulk sending with personalized messages boost customer engagement. The support team is responsive and continuously improves the app based on merchant feedback, ensuring reliable performance and a positive user experience.

November 8, 2024

Really nice app, helpfull support, always fast to respond and help! Keep up the good work guys!

ellemilla
Belgium
Almost 2 years using the app
November 5, 2024

After installing and trying out several different gift card apps, this was the clear winner. It was the only one with all of the features and customizability we need. Also, Arthur's help in getting everything set up just right was invaluable.

Dirty Labs
United States
26 days using the app
December 16, 2024

Great solution for both e-cards and physical gift cards with the ability for customers to add personalized messages. Support for the app was great.

Tonight We Dine
United States
About 1 year using the app
December 9, 2024

Great customer service

kerenwolf.com
Israel
Almost 3 years using the app
September 8, 2024

We use the gift card functionality as a key part of our loyalty program, Gift Card Hero gives us exactly what we need for that, and is very cost effective.

The Whisky List
Australia
5 days using the app
November 12, 2024

Arthur's support to get me up and running has been amazing.

Vanto
South Africa
1 day using the app
September 9, 2024

Great app and customer support. 100% recommended.

MONT FRANCAIS
United Arab Emirates
16 days using the app
September 9, 2024

Sehr guter Support, die App kann eine Menge und wo es hakt wird einem schnell geholfen.

Innkaufhaus
Germany
5 months using the app
July 17, 2024

Great app, support made customisation easy.

Alfresco Emporium
Australia
About 1 year using the app
March 16, 2024

Gift Card Hero was just what I needed for my Bridal, Graduate and Baby Registries. I had been reloading gift cards in my Quick Books POS and it worked perfectly for what I needed. When I took advantage of the Shopify/Quick Books bundle I needed to be able to do the same thing. Shopify hooked me up with Gift Card Hero and the rest, as they say, is history. The team that supports this app is amazing. They went overboard when I made a request for a particular feature. My contact person for this request was Arthur T. He kept me informed as the team worked on my request. When the feature was added, he sent me great instructions as to how I was to proceed. He has followed up with me to make sure everything is working properly. It is great to know that Arthur T and his team are interested and dedicated to good customer service.

Accessories, Etc.
United States
7 months using the app