Reviews (100)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its variety of gift wrap options and customization features, which have been reported to boost sales. It's praised for its ease of use, compatibility with different themes, and the ability to add custom notes. Many highlight its affordability and value for money, with some noting an increase in revenue after installation. The customer service team is frequently commended for their quick and helpful responses, and the developers are known for their receptiveness to feedback and swift implementation of changes. Merchants also note that the app doesn't impact store performance, ensuring a smooth shopping experience.
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Simple and very good non-intrusive exactly what we needed. Installed without any problem. Very easy to use and GREAT Tech support with complimentary customization. Great app!
UPDATE (review backed down to 1 star for HARASSMENT): After leaving a review for this app, the developer decided to find my business on Facebook and leave a "not recommeded" review for my business with the following caption "because the owner is not responsive at all. " I have reported this to Facebook and also reported to Shopify. Since this is the 2nd time I've left a review on a Shopify app, I've also filed a report to the federal authorities (last time I left a non 5 star review for an app, the developer mailed a letter to my home, threatening my business. Shopify gives these app developers too much info and too much involvement with shop owners). I will continue to follow up with Shopify to hold this app developer accountable for his unprofessionalism. For this reason, I DO NOT RECOMMEND THIS APP OR ANY APP BY THIS DEVELOPER. If reading this review, I encourage you to report these kinds of acts to Shopify. Just click to contact them by chat and tell them what happened. Send in screenshots. This is Free to do, no matter what Shopify plan you have on your store. We need to stop these kinds of things together as business owners. (Original Review with 2 stars): i needed an app to offer a free item with purchase, this didn't allow me to. it will allow your customer to add the free item without the purchase of something else. not what i need. not interested in paying for the upgraded version. May be good for someone looking to give away something free without the purchase of something else...
Hi There,
Thank you for your time and for the review. We didn't receive any support request but we sent you 3 emails with detailed information and still no response at all. We don't know how you get the idea but you had 0 orders and 8 views in total. Here is the report https://www.screencast.com/t/q4ql9bIiRN
Our last email https://www.screencast.com/t/EwkRTPuJrbR
Please read the app's description before install and reviews.
Please let us know if you have any further questions. support@nulls.net
Can't say enough great things bout Gift Wrap Plus. Soner Biricik and the other folks at Nulls.net are great to work with.
In a period of 24 hours they worked on fine tuning our site to work exactly the way we wanted it to. Their response time is within minutes of reaching out to them. We had some "special" circumstances with integrating our gift wrapping products and they came to the rescue, writing additional code to accommodate a user friendly interface for our customers.
This is a great product out of the box but the real testament is the personal attention we received from their support staff.
Big Thanks from all of here at Puppy Culture!
Pretty good support to get it running if you have any problems. Works for what I need it to do, would recommend it.
I am very satisfied with the quick response to my inquiry.
If you feel unhappy with something in this app, I suggest you contact the customer service.
Outstanding customer support. We had a few minor tweaks that they helped me with in lightning speed. The app is very easy to set up and use.
This app not only works perfectly, but the customer support is STELLAR! We couldn't be happier. Thank you so much to Soner for all the excellent and lightening fast response to make this app over and above for us!
I had an issue with the gift wrap option not showing up. It was being caused by another app. Support was quick to identify the issue and everything is working great now.
So far so good, great support, really fast customer service and happy to help you out set up the widget if needed
App perfetta per aggiungere un'opzione "Pacchetto regalo con messaggio personalizzato" allo store. Utilizzata nella versione gratuita, l'assistenza è comunque sempre disponibile e pronta ad intervenire in caso di necessità. Consigliata!