EG Auto Add to Cart Free Gift

EG Auto Add to Cart Free Gift

Reviews (624)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting sales and customer satisfaction through effective upselling and free gift promotions. It features a user-friendly interface, easy setup, and robust customization options for various promotional campaigns like "Buy X Get Y" and discounts. The app operates reliably, even during high-traffic periods, with an automatic item addition to the cart that functions flawlessly. Customer support, particularly from team member Nathan, is frequently praised for its responsiveness and effectiveness in assisting with setup, troubleshooting, and promotional strategy optimization.

December 6, 2023

WHy do i still get charged even after uninstalling this. I want a refund

BodySonicUS
United States
About 2 months using the app
506 replied December 13, 2023

Hi BodySonicUS team,

Nathan, the product manager of EG here. I have tried calling you multiple times and sent a few emails but have been unable to reach you to resolve this matter. The subscription charges are handled by Shopify - and the app's subscription fee is taken at the same time as your monthly Shopify plan payment. The records show you uninstalled it during the second month of use which correctly led to the second payment being charged for. This review shows the amount of time you used the app - you were installed for 2 months and were charged correctly for the duration of your usage.

No more payments will be taken as the subscription ended when you uninstalled.

I am happy to discuss this with you, feel free to reach out to us here: support@506.io

Kind regards,
Nathan

February 28, 2024

This is the 3rd brand I have utilized EasyGift for and have had nothing but great experiences with their Customer Support team for launching or general questions. Highly recommend using this application.

BAREFOOT INTERNATIONAL LLC
United States
12 days using the app
January 3, 2024

Absolutely amazing! Its exactly what we were looking for, a hassle-free way to add a gift with purchase, where our customers can actually see the gift added to their cart prior to completing their purchase.

PLUS it makes fulfillment much easier and of course all is reflected on Shopify's inventory.

BEST COMBINED with the app Simple Bundles & Kits.

FYI the team is very helpful and responsive, which makes this app absolutely amazing!

LABOTHECAIRE
Saudi Arabia
About 21 hours using the app
March 26, 2024

Easy to use and very effective

FabRap.co
Germany
6 months using the app
November 25, 2023

This app makes GWP really easy and the support is great

Wildling
United States
9 months using the app
March 15, 2024

Excellent Customer service & performance, no complaints

LIULI Crystal Art 琉璃工房美国
United States
Over 2 years using the app
May 7, 2024

It works flawlessly.

Aida Bicaj
United States
8 months using the app
November 30, 2023

Very easy to add on and hopefully it will help.

Madewithlovebylu
United States
7 months using the app
April 30, 2024

Great App and Great customer service, quick and easy

FLEXA B2B
Denmark
20 days using the app
July 22, 2024

Very easy to use

Self Glow by James Read
United Kingdom
6 minutes using the app