EG Auto Add to Cart Free Gift

EG Auto Add to Cart Free Gift

Reviews (625)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting sales and customer satisfaction through effective upselling and free gift promotions. It features a user-friendly interface, easy setup, and robust customization options for various promotional campaigns like "Buy X Get Y" and discounts. The app operates reliably, even during high-traffic periods, with an automatic item addition to the cart that functions flawlessly. Customer support, particularly from team member Nathan, is frequently praised for its responsiveness and effectiveness in assisting with setup, troubleshooting, and promotional strategy optimization.

October 7, 2022

App does everything we were looking for so far. There was an issue displaying gift products in the cart. Even though the issue was no fault of the app and to do with our theme instead, Nathan took a look and found a fix for the problem in no time. It was great work and we're looking forward to making use of the app features moving forward.

Skipper's Pet Products
United Kingdom
About 4 hours using the app
506 replied October 7, 2022

We really appreciate your review and are over the moon that EasyGift and our support team provided the solution for you! Let's raise your AOV and conversion rates! 🙌

June 27, 2023

Very user friendly and easy to use. This app will help our store easily keep track of free gifts with purchase!

Shopsisterology
United States
5 days using the app
September 13, 2023

This app is a great tool to add "free gift with purchase"! We had a minor issue on install, but the team was quick to resolve it.

Life Fitness Facility Shop
United States
About 3 hours using the app
506 replied September 21, 2023

We're grateful for your review! EasyGift is raising the bar for your store's performance. Cheers to more success!

October 4, 2023

The app is incredibly easy to use, works seamlessly with our custom theme, and handles a ton of edge cases. Would highly recommend.

Cuyana Test
United States
About 3 hours using the app
506 replied October 6, 2023

Wow, thanks for the great review! It's awesome to know that EG Auto add to cart works well with your custom theme and makes handling those tricky scenarios a breeze. Your kind words mean a lot to us, and we’re here to keep the smooth sailing going!

April 8, 2020

App did not work properly. Sometimes it added the item to cart with the trigger product, sometimes it just added the free item to the cart without a trigger product. Contacted support and never heard back.

Freshie & Zero
United States
2 days using the app
December 5, 2020

I used this app specifically so that it would add a product and a discount to the cart for a send X get Y Free promotion. The app's description said that it would do this and had the features to do this, but never worked. When I contacted Customer support, I found them to be rude and unhelpful sighting that they already talked to our sister company. I deleted the app after 2 days and would never recommend this app.

DAFTBOY LTD
United Kingdom
1 day using the app
506 replied December 5, 2020

Hi there, we're really sorry you haven't been able to get the app working on your store. We'd love to fix it for you and help get your promotion running - we've sent a follow-up over email so we can try to figure out what's causing the problem.

June 15, 2022

You need to create discounts in Shopify. The application applies them automatically. It is not comfortable. For example, the buyer has a promo code for a 10% discount and he will not be able to receive a gift

Dentiphoto Shop
Estonia
1 day using the app
506 replied June 16, 2022

Update: 14 August 2023:
Hello,
I noticed you have reinstalled EasyGift and have used it well, I've tried contacting you to find out how you're finding the app now we've made considerable improvements to the app since you last installed it and had a bad experience. I'd greatly appreciate any feedback you have about the app now and why you've decided to use EG again. Feel free to email me: nathan@fiftypoint6.com

Kind regards,

Nathan
Product Manager of EasyGift

16 June 2022 reply:
Hey there,

I apologise that you have faced this issue with EasyGift - we have made an effort to highlight that a method of discounting needs to be used to make the item free.

I have emailed you about your grievance and have suggested a solution for you and hope this can make it right. Please get in touch with: services@fiftypoint6.com if you have not received this email and I can explain the solution we have.

Kind regards,

Nathan
Product Manager of EasyGift

October 1, 2023

Just found this awesome app, easy to set up and use, created my first GWP worked perfectly.. cant wait to set up more :)

H&L SALON
Australia
About 1 hour using the app
506 replied October 6, 2023

Thank you for your positive feedback! We're glad the setup was a breeze and your first GWP went smoothly. We look forward to seeing more great campaigns from you with EG Auto add to cart! :)

September 11, 2023

Awesome - so easy to use and works straight out of the box. Solved a big limitation for us straight away. 10/10 recommend

A247 Gear
Australia
41 minutes using the app
506 replied September 21, 2023

Your review is music to our ears! EasyGift is driving growth for your store, and we're thrilled to be a part of it.

June 3, 2023

It doens't work with some templates. Be aware and make some tests before activating. Adding product to cart became a infinity loop in our store. I got no answer from support within 48 hours and we lost our campaign.

We Basic.
Brazil
About 20 hours using the app
506 replied June 5, 2023

Nathan here, the product manager of EasyGift. I'm really sorry for the inconvenience caused by this - we do have a simple solution for the issue you faced. We replied to your email within 12hrs and I have tried to contact you several times via phone and email since - but we have never had a response. I would love to get this up and running for you!

Please reply to the support request where I can help out or email me directly at nathan@fiftypoint6.com

Best regards,
Nathan