GiftKart: Cashback & Gift Card

The app’s robust features, including customization options and seamless Klaviyo integration, made launching a major gift card promotion smooth and successful. What truly stood out was the team’s prompt and thorough support; they went above and beyond to help us configure everything on a tight deadline. Highly recommended for merchants looking for enhanced gift card flexibility and control.

Still in the early days of testing out this app, but so far it's been quite good. There are a few (relatively secondary) issues/bugs to work through but overall it's been a positive experience thus far. Will check back in with an update (good or bad) within another few months.

We are utilizing this app for our Cashback promotion, and it has exceeded our expectations. It's incredibly easy to set up and seamlessly integrates with Shopify.

We're using this App for Cashback promotion. It works very well. Easy to set up, very well integrated with Shopify. The plus is the support: they effectively and quickly helped us in some customization we needed.

The app generally seems like it'd be useful if you want the full range of features, but I only tested the personalized video message as that was 1 of 2 primary features we were looking for.

I really wanted this to work but the personalized video gift messaging experience basically doesn't work on mobile devices (for the gift receiver), which effectively makes this feature useless. As implemented, it's shameful to even promote this as a working feature in the listing. If you open this the gift card page on a mobile browser, you can't actually play the video and you need to download the video to your phone- and even then I wasn't able to open/watch it during testing. This means that 90%+ of gift receivers would likely never even watch the video message recorded for them by the sender. Another nit is that the gift card page editor doesn't treat image sizes properly and distorts the aspect ratio even when providing the "ideal" image resolution as suggested.

When I contacted developer about the video play issue they cited browser limitations, but there are other apps that offer QR-code based personalized video messages that certainly don't suffer from this debilitating limitation. More likely poor feature design.

Doesn't even deserve one star
I wrote and talked, they said they would give me my money, but they didn't.
Give me my money back. If I don't get an answer from you, I will write again. I do not recommend it to anyone for now.

I just talked to the support team and they solved my problem so thank you
this is great
The only problem was that I didn't use the application, so I wanted to get my money back since I didn't use it.
I gave it 5 stars again, my problem was solved, great

I was looking for a very particular usecase and this app solved that for me, I must have tried 8-10 apps but finally this was the one that met my usecase. The team and support is also super quick, absolutely a delight to have such Shopify apps that makes the merchant's life easier

We have really enjoyed this app so far. We added it onto our site right before Black Friday to test some cash back campaigns. They were very effective. Sid and the team are also very good to work with!

Great app but most importantly the best customer service I have ever received. Their team, especially Sid, is always responding promptly and always willing to help us in any way. I really appreciate their help with our random questions and requests that we keep throwing at them.

This app works exactly as described and the support team were really helpful. No complaints at all.