Reviews (139)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the gift card experience on Shopify, highlighting features like cashback, personalized messaging, and scheduled sending. It integrates well with marketing tools like Klaviyo and is easy to set up. The support team is noted for their quick and efficient problem-solving, significantly boosting merchant satisfaction. This app is valued for its comprehensive functionality and exceptional customer support.

December 11, 2024

The app’s robust features, including customization options and seamless Klaviyo integration, made launching a major gift card promotion smooth and successful. What truly stood out was the team’s prompt and thorough support; they went above and beyond to help us configure everything on a tight deadline. Highly recommended for merchants looking for enhanced gift card flexibility and control.

Jazwares
United States
About 1 month using the app
December 6, 2024

We are utilizing this app for our Cashback promotion, and it has exceeded our expectations. It's incredibly easy to set up and seamlessly integrates with Shopify.

Kemimoto
United States
About 1 month using the app
November 23, 2024

The app generally seems like it'd be useful if you want the full range of features, but I only tested the personalized video message as that was 1 of 2 primary features we were looking for.

I really wanted this to work but the personalized video gift messaging experience basically doesn't work on mobile devices (for the gift receiver), which effectively makes this feature useless. As implemented, it's shameful to even promote this as a working feature in the listing. If you open this the gift card page on a mobile browser, you can't actually play the video and you need to download the video to your phone- and even then I wasn't able to open/watch it during testing. This means that 90%+ of gift receivers would likely never even watch the video message recorded for them by the sender. Another nit is that the gift card page editor doesn't treat image sizes properly and distorts the aspect ratio even when providing the "ideal" image resolution as suggested.

When I contacted developer about the video play issue they cited browser limitations, but there are other apps that offer QR-code based personalized video messages that certainly don't suffer from this debilitating limitation. More likely poor feature design.

Capy
United States
6 days using the app
October 16, 2024

We're using this App for Cashback promotion. It works very well. Easy to set up, very well integrated with Shopify. The plus is the support: they effectively and quickly helped us in some customization we needed.

Barò Cosmetics
Italy
9 days using the app
August 29, 2024

Still in the early days of testing out this app, but so far it's been quite good. There are a few (relatively secondary) issues/bugs to work through but overall it's been a positive experience thus far. Will check back in with an update (good or bad) within another few months.

iota
United States
3 months using the app
September 4, 2024

Doesn't even deserve one star
I wrote and talked, they said they would give me my money, but they didn't.
Give me my money back. If I don't get an answer from you, I will write again. I do not recommend it to anyone for now.

I just talked to the support team and they solved my problem so thank you
this is great
The only problem was that I didn't use the application, so I wanted to get my money back since I didn't use it.
I gave it 5 stars again, my problem was solved, great

BREDSY
United Kingdom
15 days using the app
September 3, 2024

I was looking for a very particular usecase and this app solved that for me, I must have tried 8-10 apps but finally this was the one that met my usecase. The team and support is also super quick, absolutely a delight to have such Shopify apps that makes the merchant's life easier

ADAH BY LEESHA
India
About 4 hours using the app
Edited June 17, 2024

Very supportive and great customer support. Features development is active and getting better and better.

They are very flexible and professional so we recommend this app.

Yamazaki Home Europe
Germany
Over 2 years using the app
May 16, 2022

Customer service has been great! Sid responded to one of my questions right away and was able to help me solve an issue quickly! Definitely recommend!

Curate
United States
Over 2 years using the app
Skai Lama replied May 16, 2022

Thank you for your review, Juliana.

Can't wait for you to experience the power of Gift Cards on your store!

Sid
Co-Founder

Edited August 1, 2024

Love it. VERY easy. Lots of options. As a business owner I have Zero time to deal with apps that aren't up to par and that cause delays due to many factors. But GiftKart makes it super easy. Don't have to think. Just do.

BinkyBunny.com House Rabbit Store
United States
Over 2 years using the app