GLab: Gift Wrap & Gift Message

GLab: Gift Wrap & Gift Message

Reviews (113)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add personalized gift messages and schedule deliveries, enhancing the shopping experience especially for last-minute shoppers. It also supports upselling by prompting customers to add extra gift-related products and integrates with platforms like Klaviyo for customized messaging. The app is praised for its user-friendly and intuitive features, including a pop-up design that simplifies the selection of gifting options. Exceptional customer support is frequently highlighted, noted for being responsive and proactive with live chat and video call assistance, and offering customization to meet specific merchant needs.

February 21, 2023

Questa applicazione è fenomenale! è l'unica che permette di fare realmente ogni singola cosa nel dettaglio: bigliettino di auguri a pagamento, confezione regalo, video messaggi.
La consigio

My Mō Gioielli
Italy
23 days using the app
March 23, 2023

Incredible support with this product, thank you guys! It's exactly what we needed for our business and they have awesome support.

Legacy Toys
United States
23 days using the app
September 29, 2022

There is no better option! Not because there aren't more apps on the market, but because of the excellent service and support provided by its developers. I needed to enable a gift option for my store and I found some but none of them were suitable, I tried this one and in part it did not exactly fit what I was looking for but its developer made it the ideal app for me. It is the best thing about the app, its developers take care of you and personalize everything according to your needs. They are the best.

EMILIANA BABY
Peru
21 days using the app
April 2, 2023

Perfect for my small business and excellent support. Speedy chat/email help with any question I had.

Ausby Loves to Play
Australia
20 days using the app
September 29, 2022

great app, it has many customizable options. I was able to get instantly assisted by the tech team via video call, they helped me set up the app on my store. Great design, maybe the popup is a little bit slow for 22' standards but it does the job. Suggestions: Add a badge on the order note and make more clear which product needs to be wrapped, as of now it simply adds a product called 'gift wrap' to the checkout. It'd be better to have it already bundled and more clear to which product.

Fiorentineria
Italy
19 days using the app
March 11, 2023

Incredibly helpful team ready to configure what you need. I found this app is simple and very easy to use or alter in one moment and immediately takes effect. If you have questions you shouldn't hesitate to ask for help. GiftLab was able to add value to the basic shopify checkout process. The upgrade to the top tier was worthwhile.It allowed us to move the checkout question so customers could interact more with it. Also, thank you for the 10-day free trial. This gave a roomy testing period to figure out how the pop up was prompted, what that looked like and gave time to see how and if our customers used it.

nurtured.ca
Canada
15 days using the app
Edited August 11, 2022

This app is amazing. It takes my customer right threw a flow of options that is like a funnel. I especially love the messaging option. If you are reading and this and on the fence don't worry, the customer service is amazing and you can schedule a 30 minute meeting with them anytime. Highly Recommend!!!

Marmeez
United States
14 days using the app
July 26, 2022

I use GiftLab for my messaging box and it is amazing! Super easy to set-up and it looks great on my website. Sid is also very helpful and kind. Highly recommend!

PeopleProud
United States
12 days using the app
October 7, 2022

We have recently installed this app to improve our customer experience. Seller support has been very helpful in customising the app to suit our needs, responding to messages very quickly and finding a solution that works.

Dermaworks
United Kingdom
12 days using the app
January 12, 2024

Still using my free trial but really happy with the functionality so far. It's very user intuitive and support have been on hand through IM for all of my silly questions. Great app.

little ripple
United Kingdom
5 days using the app