Reviews (112)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its functionality, ease of use, and customization options, especially for businesses specializing in gift boxes. It integrates well with Klaviyo, enhancing customer experience and upselling potential. The support team is praised for their quick and effective help. Many find it affordable and note that it quickly pays for itself through increased sales. It's user-friendly, easy to set up, and enhances the basic checkout process.

March 11, 2023

Incredibly helpful team ready to configure what you need. I found this app is simple and very easy to use or alter in one moment and immediately takes effect. If you have questions you shouldn't hesitate to ask for help. GiftLab was able to add value to the basic shopify checkout process. The upgrade to the top tier was worthwhile.It allowed us to move the checkout question so customers could interact more with it. Also, thank you for the 10-day free trial. This gave a roomy testing period to figure out how the pop up was prompted, what that looked like and gave time to see how and if our customers used it.

nurtured.ca
Canada
15 days using the app
Edited August 11, 2022

This app is amazing. It takes my customer right threw a flow of options that is like a funnel. I especially love the messaging option. If you are reading and this and on the fence don't worry, the customer service is amazing and you can schedule a 30 minute meeting with them anytime. Highly Recommend!!!

Marmeez
United States
14 days using the app
Edited October 4, 2022

This gifting app is exactly what I was looking for. It has tons of customizable options and takes my customers experience to the next level. It is very user friendly and the customer service is unbeatable.

Kay Hova Art
United States
14 days using the app
July 26, 2022

I use GiftLab for my messaging box and it is amazing! Super easy to set-up and it looks great on my website. Sid is also very helpful and kind. Highly recommend!

PeopleProud
United States
12 days using the app
October 7, 2022

We have recently installed this app to improve our customer experience. Seller support has been very helpful in customising the app to suit our needs, responding to messages very quickly and finding a solution that works.

Dermaworks
United Kingdom
12 days using the app
August 3, 2022

Just installed the app with ease and didn't require any technical help. Using the app for Raksha Bandana eve.

BNWWEAR
India
10 days using the app
October 29, 2022

The products by this developer are consistently AMAZING! I can't tell you how much Sid has gone out of his way to take care of setting up my store and then responding to my every need right away. Both the Gift Lab and Gift Cart are an Excellent Value for ANY size store. I highly recommend this developers products.

Prairie Spirit Trading Post World Headquarters
United States
9 days using the app
October 7, 2022

We've had trouble with other digital gift message apps in the past. Customers were confused by the UX, and there were limited options. This app is FAR superior!! I love that customers can add a video or digital greeting card along with their message. We've already had customers use it and we've gotten no complaints or questions.

Cooking Gift Set Co.
United States
9 days using the app
November 4, 2022

GREAT APP - AMAZING SUPPORT - PAID FOR ITSELF IN DAYS. I've run multiple Shopify Stores for years now and I've never been more impressed with an app - or a support team. The developers of this app truly "get" how customers place orders, and how Shopify Store owners process orders, and it shows. After less than week, we've already sold enough Add-on Gifts via the app that we've paid for the (very reasonable - less then $10) monthly price several times over. It was incredibly easy to set up, and when I had a few questions about how to customize things exactly the way I want the chat support from Sid was instant & really helpful.

Lindi Skin
United States
7 days using the app
December 7, 2022

I've tried some other apps but this one was the best.
easy to apply, wide varieties of options, and customer support is very speedy and helpful:)

ZAC MUSEO
Japan
6 days using the app