Reviews (138)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and intuitive operation, enhancing the shopping experience with options for personalized messages and delivery via email or SMS. It integrates smoothly with Shopify, Klaviyo, and various CRM systems, offering features like multi-recipient and bulk shipping. The customer service team is noted for their responsive support. Regular updates improve functionality without adding complexity, boosting sales and streamlining operations.

October 21, 2022

I've been searching for an app like this for so long, I even had a developer try to create a custom email flow for me (to no avail) - and I finally found Giftnote! It has everything I need, the process is seamless, and the customer support is stellar. I really can't recommend it enough!

Tabeeze
United States
23 days using the app
Giftnote replied February 20, 2024

Thanks a bunch for the glowing review! We're thrilled to hear that Giftnote is exactly what you've been searching for, especially after trying other options. It's awesome to know that the process is seamless and that you've found our customer support stellar.

April 14, 2022

A large part of Riot Art & Craft's sales come from gifting, so we're always on the lookout for ways that we can provide the best experience for our customers as well as make our operations more efficient. Giftnote is an actually unique approach to online gifting that we haven't seen before and our customers love it. It's been a total no-brainer and it's easy to manage, can't really ask for much more out of an app.

Riot Creativity
Australia
22 days using the app
Giftnote replied February 20, 2024

Thanks for sharing your experience! We're thrilled to hear that Giftnote has provided a unique and seamless approach to online gifting for Riot Art & Craft. It's fantastic to know that it's been a total no-brainer for you and your customers are loving it.

Here's to continued success and efficiency!

November 21, 2022

I like this app, it's very additive to the shop. It's early days to see how much it's used but it has good functionality and customisation, and the support to get it installed has been great.

The Very Good Bra
Australia
20 days using the app
Giftnote replied February 20, 2024

Thanks for the positive feedback! Glad to hear that Giftnote is adding value to your shop with its functionality and customization options. We're here to support you every step of the way as you explore its full potential.

September 19, 2023

Fantastic customer service - they’ve been super attentive to our questions around setup and use. We use the gift note functionally and have had good customer adoption thus far.

Plant In The Box
United States
19 days using the app
Giftnote replied February 20, 2024

Fantastic to hear you're getting the gold-star treatment from our customer service team! That’s what we're here for – to iron out any kinks and make sure the setup sails smooth.

Thrilled you're loving the gift note functionality and that it's catching on with your customers. Our mission is to make your gift-giving next-level, and it sounds like we're on the right track.

Massive thanks for the positive word, and here's to high-flying customer joy!

July 5, 2024

Excellent app. Very reasonable pricing, and excellent support. Highly recommended.

ShopClek US
United States
17 days using the app
December 1, 2022

Can't recommend this app enough, the integration was so quick. It's super easy to set up for international delivery and expansion, which is crucial for us as a multi-regional business with multiple stores.

Boody New Zealand
Australia
16 days using the app
Giftnote replied February 20, 2024

Thanks a bunch for the glowing review! We're thrilled to hear that Giftnote's quick integration and international setup have been a game-changer for your multi-regional business with multiple stores. Your recommendation means a lot to us!

August 28, 2023

Nick was very efficient and helpful when setting up gift note! Happy with the final product and excited to see how it goes.

Highly recommend :)

WITH HARPER LU
Australia
14 days using the app
Giftnote replied February 20, 2024

Thrilled you're happy with the setup and the gift note product! Eager to see the positive ways it impacts your space.

Thanks for the kudos. Let's see where this takes us!

August 6, 2024

Super good app and Nick was very helpful in implementing this app to my store!

Beyond Coffee | Specialty Coffee
Australia
13 days using the app
May 28, 2024

Highly Recommend! This app is easy to set up and offers a great service for our customers. Support is readily available. I will be adding it to my other stores as well.

Universal Ironworks Inc
United States
12 days using the app
August 2, 2024

Really great add-on, super happy with how it fits into my site and the support was great when I was stuck!

thousandapologies
Australia
10 days using the app