Reviews (163)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing the gifting experience with features like digital gift messages, multi-address shipments, and integration with Shopify and Klaviyo. It's valued for its smooth performance, intuitive interface, and easy setup. The ability to send timed gift messages via email or SMS is a highlight. Merchants commend the responsive support team and appreciate the app's continuous improvements to meet evolving needs.

March 7, 2025

Bed Threads
United Kingdom
Almost 3 years using the app
Giftnote replied March 16, 2026

Nearly three years in! We love our long-term partnership with the Bed Threads team.

As a leader in the gifting space, it is great to see you utilizing Giftnote to scale your global operations. Our mission remains to help you identify gift recipients at scale and turn every gifted linen set into a measurable marketing win while keeping your backend operations effortless.

Nick
Co-Founder

August 18, 2025

AeroPress
United States
About 1 year using the app
Giftnote replied March 16, 2026

Gemini said
This final set includes some powerhouse brands: AeroPress, Bed Threads, and Budgy Smuggler. These are "Level 10" responses designed to leverage their brand authority to boost your SEO and conversion signals.

1. AeroPress (USA)
Huge thanks for the support over the last year! We know how much coffee lovers enjoy gifting an AeroPress, so our goal is to make that experience as seamless as possible.

By identifying gift recipients and automating the gift message flow, we’re helping you turn every brewer gifted into a data-driven opportunity for repeat sales and brand loyalty. Excited to keep growing with you!

Nick
Co-Founder

November 7, 2024

Budgy Smuggler Australia
Australia
6 months using the app
Giftnote replied March 16, 2026

Stoked to have the Budgy Smuggler crew on board! Your products are such a fun, iconic gift choice, so we wanted to make sure the digital gifting experience matched that energy.

Our goal is to help you scale your gift message revenue while identifying gift recipients to ensure every pair of smugglers sent is building your future customer base. Cheers for the support!

Nick
Co-Founder

August 6, 2024

Super good app and Nick was very helpful in implementing this app to my store!

Beyond Coffee | Specialty Coffee
Australia
13 days using the app
Giftnote replied March 16, 2026

Huge thanks for the review! Specialty coffee is such a popular gifting choice, so we were stoked to help you get the implementation dialed in.

Our mission is to help you automate the gifting journey so you can focus on the roast. By identifying gift recipients right at the checkout, you are turning every gifted bag of coffee into a measurable growth opportunity for your brand.

March 14, 2024

Nick and the team at Gift Note are top notch. They are responsive, flexible and quick to help or add value where they can.

The app itself has been the perfect fit for our business and our customers love the option of sending a gift message with their order now / later / on delivery.

Best gift note app hands down.

House of Knives
Australia
11 months using the app
February 15, 2024

The Knickknack Shack is an online gift store, so being able to gift is a HUGE part of what my store is all about. I had a different gifting app for a while, but it stopped working suddenly and I was left with really poor alternatives that didn't have the functionality that I wanted, or needed.... until I found Giftnote!

This app has all the bells and whistles I could ever ask for, from eGifting options, email and SMS notifications, physical delivery notifications, and even gift card notifcations. It integrates with your CRM to help you build a mailing list. I mean, come on... this app does so much and costs so little (no guys, that's not a hint to raise your prices!) If you tack on $1 to your prices for the option to send gifts, then the app pays for itself. It's such a tremendous game-changer, I can't stop gushing about how amazing this app is. Not to mention the fantastic support I received when I had a couple of questions and a customization request. Nick jumped right on that and scheduled a call to walk me through all the features and helped me fix what needed to be fixed, just like that.

Thank you, Nick and the whole team at Giftnote. You guys and your app are simply amazing!

The Knickknack Shack by Darthside LLC
United States
1 day using the app
November 22, 2023

Excellent support, and our customers love it!

Ricordami
United States
5 months using the app
Giftnote replied February 20, 2024

Great to see your brand smashing it with gifts with your custom set up. And the ability to pass on the cost for a giftnote!

November 7, 2023

Nick has been so helpful with educating me on the app and helping make customizations to get it set up in my store! The onboarding experience has been excellent. I am excited to start using the app in my store!

Amazing Human Project
United States
15 days using the app
Giftnote replied February 20, 2024

Thrilled I could guide you through the app and tailor it to fit your store! Pumped to hear you're excited to roll it out.

Thanks for the kind words about the onboarding. Let's make it a hit!

September 1, 2023

Awesome, unique app with stellar customer service! Looking forward to implementing to help differentiate my business.

New Dawn Gifts
United States
6 days using the app
Giftnote replied February 20, 2024

Great to hear you're excited about the app and our customer service! Can't wait to see how it'll set your business apart.

Cheers to what's ahead!

May 26, 2023

Super elegant solution to gift notes, especially for people working with 3rd party fulfillment where in-box solutions are clunky and expensive. Especially since the addition of the option to include their widget on 2.0 themes in product pages & at checkout.

Great support from the team. They're very thoughtful and know what they're doing.

Long Table
United States
About 1 month using the app
Giftnote replied February 20, 2024

Thanks for the awesome feedback! We're thrilled that Giftnote's elegant solution has been a game-changer for you, especially when dealing with 3rd party fulfillment challenges. Glad to hear that our widget options have added extra value for you.

We're here to support you every step of the way!

November 16, 2022

Nick and his team are Awesome. They helped setup the App and test to make sure we had it all working properly. Thanks Giftnote.

CheeseButta - Gourmet Products
United States
8 days using the app
Giftnote replied February 20, 2024

Thanks a bunch for the shoutout! We're thrilled to hear that Nick and our team were able to assist you with setting up the app and ensuring everything worked smoothly.

November 2, 2022

Giftnote has been a game changer - it has really enhanced the customer experience with online Gifting and made it special for the recipient, we've seen gift card sales increase. The onboarding process with Nick was seamless, turnaround time was incredible and the app is really easy to use, navigate & integrate with our other apps. The best part is we now have a solution to get in touch with the gift recipient, to properly introduce our brand & product & grow our database - a win/win for all.

GigiandTom
Australia
14 days using the app
Giftnote replied February 20, 2024

Thanks for the fantastic review! We're thrilled to hear that Giftnote has been a game-changer for your online gifting experience, enhancing the customer journey and increasing gift card sales. It's awesome that the onboarding process with Nick was seamless, and the app is easy to use and integrate with other apps.

April 13, 2022

We used to literally HAND WRITE our customers gift messages on postcards to put with our playmats and it was insanely time-consuming. Giftnote has been a total life saver honestly. Not only has it given us back hours of our lives back, it's a really cool way to do gift messaging and we've gotten great feedback on it. Highly recommend!

CuddleCo
Australia
27 minutes using the app
Giftnote replied February 20, 2024

Thanks a million for the rave review! We're thrilled to hear that Giftnote has been a total game-changer for you, saving loads of time and offering a cool way to handle gift messaging. Your recommendation means the world to us!