Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited September 19, 2023

First let me tell you..... Andrea is amazing. So helpful. Really is. Have a problem or need something change to make it your own and he is on it like crazy. Also filled with a ton of ideas on how to make things work the way you want. The app is loaded with tons of features that you pay a arm and leg for with other apps. Super clean and responsive. I love the idea that you can tag customer that go into Klaviyo. Our goal is to walk people into our business slowly and introduce things to them and not to scare them away. Also it has a lot of interaction with the customer as ways for them to earn more points or entries. The big feature is referral a friend. We added a lot of new elements to our site and with this app you can have them visit and explore and get points for it. (great way to educate your customers) With all seriousness, give them a try and make sure you reach out if you need anything. Customer service is the best I've seen on Shopify. Just a quick update.... Less than one week using the app and already had over 200 entries and many referrals. Really works on expanding your email list and get people to go through your site

Huckle Bee Farms LLC
United States
9 days using the app
March 7, 2023

Have nothing but good things to say about these guys. Both the giveaway software and the wheel spin software are really well laid out to make it easy to set up, and look professional on the store.

They also go above and beyond to assist their customers to ensure they have a smooth experience with all the software. When i say they go above and beyond, i mean you will be hardpressed to find an app developer out there who even gets close to the level of customer support these guys provide.

all in all, you'd be a dummy NOT to choose crazyrocket.

Tech Invader
Australia
11 days using the app
September 28, 2023

We've only recently signed up for this app and haven't had the opportunity to explore its features in depth just yet. However, our initial impression is quite positive, as it appears to be quite user-friendly.

What truly sets this company apart, though, is its exceptional customer service. In a landscape crowded with commendable apps and top-notch customer support, this service stands out in a league of its own. Andrea, in particular, has made an indelible mark with her remarkable assistance. Not only did she expertly guide us through the process of creating our very first campaign from scratch, but she went the extra mile in doing so. To fully appreciate the excellence she brings, one must experience it firsthand.

A heartfelt shoutout and a big thank you to Andrea for brightening our day! We're eagerly looking forward to exploring the app's additional features and what's in store for future developments.

Science & Nature Co.
Canada
3 days using the app
March 16, 2023

This is a great app for running contests with amazing customer support. Andrea helped me with every little detail in getting my first contest up and running. The results so far have been way beyond my expectations. If you're looking for a great way to build your email list by using contests, then this is the app for you.

Montana T-Shirts
United States
3 days using the app
January 4, 2023

This was my first time using an app like this in Shopify. As a relatively new shopify user, it's been a learning curve for me. Fortunately the Giveaway Ninja support chat was there to help me every step of the way. I probably asked 80 questions over a 3 hour period of time and the responses were always fast, friendly and very informative. I felt so clueless at the beginning but by the end of the setup, I felt extremely knowledgeable and confident using the app. 10/10 and I'll definitely be using it again for future giveaways.

Boat or Die
Canada
About 1 month using the app
April 26, 2023

Giveaway Ninja is a great company, they have gone up and beyond helping me as a new retail business. Andrea has helped me get the most out of the app and has helped me in so many other ways beyond what the app offers. I can't say enough of her professionalism and her kindness in helping me, I greatly appreciate her Efforts! She is simply Amazing!

3 SP STYLE
United States
5 days using the app
June 1, 2023

I was getting super frustrated as I couldn't get an HTML code to work, so I reached out to customer support and Andrea was the nicest, most patient support person I've ever encountered, and SO helpful! Come to find out, it was my own error that was interfering with the code embedding. I haven't gotten further than that in utilizing the actual app, but I absolutely would recommend Giveaway Ninja based solely on their customer service. :)

Charliebaby Clothing Co.
United States
3 months using the app
October 16, 2022

I loved everything about it, really helped us gather emails and new customers. Andrea was so helpful and made setting up our giveaway so simple. I highly recommend

Stat Jewelry
United States
9 months using the app
January 30, 2023

Easy to use app and makes running contests so much better. And they have great support. I contacted them with a small issue/request and they got back to me quickly with a solution.

Winding Brook Ranch | Tipsy Totes Gifts | Wine Gifts | Beer Koozies | Wine Totes
United States
About 2 months using the app
November 20, 2022

Using this app for a Black Friday (Better Friday) giveaway we're running and the customer service has been exceptional! Super fast replies, really helpful and really personable. Very impressed!

Green&Blue
United Kingdom
23 days using the app